Support Request Form

Brunel staff can use this form to send a support request to the central Web Team. Please note the areas on the right are not covered by the team, and that general training on editing the Brunel website can be booked through Staff Development (internal only).

What is your problem?

I can't access the system, or need editing permissions to be set
I need advice on an editing task, eg I don't know how to do xyz
I want something new developed for my website
Other - eg I've noticed a bug in the system

I can't access the system – eg my username/password doesn't work
I can access the system but can't edit anything – eg I need editing permissions to be allocated

I need guidance on how to do something, eg add a new page
What I'm doing isn't working and I don’t know why
I'd like some individual training on xyz

I'd like to add a new tool/feature to my site that I have seen elsewhere on the Brunel website
I'd like to add a new tool/feature to my site that I have seen on a website outside Brunel
I'd like a redirect to create a short URL for my page/site
I'd like to add a third-party plugin to my site (eg a Facebook/Twitter widget)
Other

Details

Please provide as much information about your issue/request as possible, including the Asset ID of the page you are working on if possible (can be found in the blue panel on the "Edit" screen).

Attach Files

You can either attach a screen grab of your editing problem, or more details of you development request below.



Please enter your name

Please enter your Brunel email address

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Page last updated: Monday 29 April 2013