Leadership Masterclass Series

After completing the workshop, the participant should be able to:

• Demonstrate an intellectual understanding of the importance of cross-cultural understanding;
• Evaluate the relevance of our own culture to effective cross-cultural working;
• Participate in activities to identify their personal strengths and weaknesses in respect of the particular international management competencies (e.g. communication, team building, negotiation etc.) covered on the module;
• Engage with sensitivity and understanding of the practical affects of cultural diversity on group functioning and learning;
• Evaluate group processes in a structured and systematic fashion;
• Feedback on individual and group behaviour in a sensitive yet effective manner;

Activities include:

• SPM assessment of personal cross-cultural management style
• International communication and negotiation exercises highlighting key cross-cultural issues and processes
• Co-consulting on participants 'live' cross-cultural issues

 
Outline of the Workshop

After completing the workshop, the participant should be able to:

• Recognize conflict and identify the issues and relationships involved in the conflict situation
• Learn about different conflict handling styles and evaluate their effectiveness across different situations
• Manage conflict more effectively in interpersonal and team contexts
• Evaluate and explore negotiation tactics to make possible for parties to reach an agreement
• Identify the ways in which task characteristics and interpersonal dynamics can help or hinder negotiation
• Improve performance in specific business skills including negotiation, communication, flexibility, compromising, etc

Activities include:

• Identify conflict and its sources
• Identify own preferences towards handling styles
• Negotiation tactics exercise (testing own negotiation skills)
• Negotiation on a business problem (again in different types of context)

 
Outline of the Workshop

After completing the workshop, the participant should be able to:

• Recognise ethical issues in the contemporary business and management environment
• Apply one or multiple ethical frameworks to evaluate the various courses of action
• Evaluate CSR arguments in relation to business and management, particularly in the international context
• Propose CSR solutions that are mindful of the perspectives of affected stakeholder groups
• Improve personal awareness of one’s stance in relation to ethical thinking and behaviour, and organisational responses to CSR

Activities include:

• A stakeholder analysis will be performed as a whole class exercise to elicit the CSR implications
• Brief ethics vignettes will be investigated in class to debate and set out the application of ethical theory and the competing or complementary solutions this may lead to
• In-depth CSR and business ethics case studies will be worked on in groups, and the findings/proposals presented and debated
• "India: 100% cotton" film to be viewed and discussed in class to focus debate on international CSR

After completing the workshop, the participant should be able to:

• Make things happen
• Produce innovative solutions to business problems
• Manage more effectively in interpersonal and team contexts
• Produce entrepreneurial solutions to business problems
• Evaluate entrepreneurial solutions to business problems

Activities include:

• Identify possible entrepreneurial solutions to business problems
• Identify own and others perception of open thinking
• By the use of business games develop typical entrepreneurial thinking
• Apply entrepreneurial thinking to one or two live case studies
• Access to, input, advice and insight from a range of entrepreneurs, business contacts and external guests to this LMS workshop

 
Outline of the Workshop

After completing the workshop, the participant should be able to:

• Apply and understand all their MBA learning in a competitive team-based business challenge
• Apply concepts of strategic marketing and branding, financial management and operations management
• Exercise and develop individual and interpersonal skills in order to achieve company goals
• Identify factors which affect the success and / or failure of launching new products to market
• Identify factors which affect the success and / or failure of maintaining existing products within the market
• Apply concepts of competitive advantage, core competency, strategic marketing and brand positioning

Activities include:

• Problem-solving, evaluating and understanding data
• Team-building and team dynamics
• Business decision-making
• Presenting and justifying business decisions
• Using the MarkStratTM business simulation game

Note: Prizes will be awarded to the team which meets and / or exceeds its business objectives

 
Outline of the Workshop

After completing the workshop, the participant should be able to:

• Understand the role of projects in their organisations
• Understand the critical project management tasks, tools and techniques required during the project life-cycle
• Demonstrate the skills necessary to evaluate and manage risks and uncertainty in projects
• Take organisational dynamics into account when dealing with implementation issues
• Apply project management principles to projects

Activities include:

• Use of project management tools such as PERT, CPM and Gantt charts
• Use of evaluation tools such as PRM, EVA and EVM

After completing the workshop, the participant should be able to:

• Understand when and how to apply lean principles in healthcare [and other public and commercial sectors]. This includes an appreciation of some of the unique and challenging aspects of health and social care systems which need to be considered. Just how different are they from other public services or indeed batch manufacturing systems?
• Understand how whole systems thinking and lean work together in complex systems so that participants can identify the key issues and how to work on them in an effective holistic way.
• Apply some basic 'lean whole systems' concepts, tools and approaches to understand and analyse complex healthcare [and other] systems such as; process & system mapping, flow & push/pull, visual management, levels of systems, systems control, bottlenecks, feedback processes, significant events and whole work teams.

Activities include:

• Presentations covering
  • introduction to challenges of working with complex systems such as healthcare
  • Introduction to and worked examples of key lean whole systems concepts as above
• Individual and group exercises to apply learning
• Healthcare case studies to illustrate lean whole systems including
  • Relatively simple services such as Wheelchair services
  • Large complex multi-agency challenges such as patient flow across hospitals, community and social services both in individual hospitals and across large cities such as Sheffield