Raymond Hackney

Professor of Business Systems and Director of Doctoral Programme

Contact Details

Room: EG 305c
Brunel University
Uxbridge
UB8 3PH
United Kingdom
Tel: +44 (0)1895 265428
Email: Ray.Hackney@brunel.ac.uk

Summary

Professor Ray Hackney is Chair in Business Systems within the Business School. He has served on the Board of the UKAIS, acted as an Associate Editor for a number of journals and is case editor for IJIM. He was President of IRMA (2002) and is now an Executive Member of the Information Institute www.information-institute.org

Teaching and Research

Teaching

strategic information/knowledge systems
eBusiness/eGovernment Systems
business organisational analysis

Research Interests

  • strategic knowledge management
  • business & government process design
  • organisational change & transformation

Research Centres

Information Systems Evaluation and Integration (ISEing)

Publications

Publications

Journal Papers

(Forthcoming) Popovic, A., Hackney, RA., Coelho, PS. and Jaklic, J., Towards a business intelligence system success model: effects of maturity and culture on analytical decision-making, Decision Support Systems Forthcoming

(Forthcoming) Pan, SL., Hackney, RA., Chan, CML. and Chou, T-C., Towards a capabilities and resource enactment model for t-government system implementation, European Journal of Information Systems 20 529- 541

(2013) Kamal, MM., Hackney, R. and Ali, M., Facilitating enterprise application integration adoption: An empirical analysis of UK local government authorities, International Journal of Information Management 33 (1) : 61- 75

(2012) Pillay, J., Hackney, R. and Braganza, A., Informing strategic IS change: Towards a ‘meta-learning’ framework, The Journal of Strategic Information Systems 21 (1) : 58- 71

(2011) Chan, CML., Hackney, R., Pan, SL. and Chou, TC., Managing e-Government system implementation: A resource enactment perspective, European Journal of Information Systems 20 (5) : 529- 541

(2011) Lee, H., Kim, JW. and Hackney, RA., Knowledge hoarding and user acceptance of online discussion board systems: A case study, Computers in Human Behavior 27 (4) : 1431- 1437

(2011) Bhagwatwar, A., Hackney, RA. and Desouza, KC., Considerations for information systems ‘backsourcing’: A framework for knowledge re-integration, Information Systems Management 28 (2) : 165- 173

(2011) Lukman, T., Hackney, RA., Popovič, A., Jaklič, J. and Irani, Z., Business intelligence maturity: The economic transitional context within Slovenia, Information Systems Management 28 (3) : 211- 222

(2010) Grant, K., Hackney, RA. and Edgar, DA., Aligning IT/IS with business strategy re-visited: A view from complex adaptive systems, International Journal of IT/Business Alignment and Governance 1 (3) : 1- 18

(2010) Patel, NV. and Hackney, RA., Designing information systems requirements in context: Insights from the theory of deferred action, International Journal of Business Information Systems 6 (1) : 44- 57

(2010) Tan, B., Pan, SL. and Hackney, RA., The strategic implications of web technologies: A process model of how web technologies enhance organizational performance, IEEE Transactions on Engineering Management 57 (2) : 181- 197

(2010) Tan, BCC., Pan, SL. and Hackney, R., The strategic implications of web technologies: a process model of how web technologies enhance organizational performance, IEEE Transactions on Engineering Management 57 (2) : 181- 197

(2010) Grant, K., Hackney, R. and Edgar, D., Informing UK information management pedagogic practice: The nature of contemporary higher education culture, International Journal of Information Management 30 (2) : 152- 161

(2010) Patel, NV. and Hackney, R., Designing information systems requirements in context: Insights from the theory of deferred action, International Journal of Business Information Systems 6 (1) : 44- 57

(2010) Ozkan, S., Bindusara, G. and Hackney, R., Facilitating the adoption of e-payment systems: theoretical constructs and empirical analysis, Journal of Enterprise Information Management 23 (3) : 305- 325

(2009) Hackney, RA., Soto-Acosta, P. and Colomo-Palacios, R., An exploratory analysis of it training on business value: An evaluation of web infrastructure, International Journal of Global Management Studies 1 (4) : 1- 14

(2009) Braganza, A., Hackney, R. and Tanudjojo, S., Organizational knowledge transfer through creation, mobilization and diffusion: A case analysis of InTouch within Schlumberger, Information Systems Journal 19 (5) : 499- 522 Download publication

(2008) Hackney, R., Desouza, KC. and Irani, Z., Constructing and sustaining competitive interorganizational knowledge networks: An analysis of managerial web-based facilitation, Information Systems Management 25 (4) : 356- 363 Download publication

(2008) Pan, G., Hackney, R. and Pan, SL., Information systems implementation failure: Insights from prism, International Journal of Information Management 28 (4) : 259- 269

(2008) Hackney, R., Desouza, KC. and Chau, P., eGovernment strategies: ICT innovation in international public sector contexts, Journal of Strategic Information Systems 17 (2) : 73- 74

(2008) Louis, S., Braganza, A. and Hackney, RA., Strategies, contributions and inhibitors of information systems to organizational competitiveness: an empirical analysis within the Caribbean, Journal of International Technology and Information Management 17 (3/4) : 321- 332

(2007) Braganza, A. and Hackney, RA., Diffusing management information for legal compliance: the role of the IS organization within the Sarbanes-Oxley act, Journal Organizational End User Computing 20 (2) : 1- 24

(2007) Hackney, RA., Losch, A., Irani, Z., Ghoneim, A. and Ozkan, S., Evaluating eReverse auctions: a case research note, Transforming Government: People, Process and Policy 1 (1) : 59- 66

(2007) Ozkan, S., Hackney, R. and Bilgen, S., Process based information systems evaluation: towards the attributes of “PRISE”, Journal of Enterprise Information Management 20 (6) : 700- 725

(2007) Hackney, R., Jones, S. and Lösch, A., Towards an e-Government efficiency agenda: the impact of information and communication behaviour on e-Reverse auctions in public sector procurement, European Journal of Information Systems 16 (2) : 178- 191

(2007) Hackney, RA., Jones, S. and Losch, A., Towards an e-Government efficiency agenda: the impact of information and communication behaviour on e-Reverse auctions in public sector procurement, European Journal of Information Systems 16 (2) : 178- 191

(2007) Braganza, A., Hackney, RA. and Tanudjojo, S., Towards the Identification of Oraganisational Knowledge Creation. Mobilisation and Diffusion: a case analysis of In-Touch within Schlumberger,, Information Systems Journal

(2006) Hackney, R., Xu, H. and Ranchhod, A., Evaluating web services: towards a framework for emergent contexts, European Journal of Operational Research 173 (3) : 1161- 1117

(2006) Hackney, RA., Grant, K. and Birtwistle, G., The UK grocery business: towards a sustainable model for virtual markets, International Journal of Retail and Distribution Management 34 (4-5) : 354- 368

(2005) Xu, HA., Sharma, SK. and Hackney, R., Web services innovation research: Towards a dual-core model, INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT 25 (4) : 321- 334

(2005) Hackney, R., E-business strategies: The nature of customer attention, JOURNAL OF GLOBAL INFORMATION MANAGEMENT 13 (2) : I- IV

(2005) Xu, H., Sharma, SK. and Hackney, R., Web services innovation research: Towards a dual-core model, International Journal of Information Management 25 (4) : 321- 334

(2004) Hackney, R., Burn, J. and Salazar, A., Strategies for value creation in electronic markets: towards a framework for managing evolutionary change, The Journal of Strategic Information Systems 13 (2) : 91- 103

(2003) Dhillon, G. and Hackney, R., Positioning IS/IT in networked firms, INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT 23 (2) : 163- 169

(2002) Lemon, WF., Liebowitz, J., Burn, J. and Hackney, R., Information systems project failure: A comparative study of two countries, Journal of Global Information Management 10 (2) : 28- 39

(2002) Hackney, R., Towards the globalisation of the IS/IT function, Journal of Global Information Management 10 (2) : 3- 4

(2000) Hancox, M. and Hackney, R., IT outsourcing: frameworks for conceptualizing practice and perception, INFORMATION SYSTEMS JOURNAL 10 (3) : 217- 237

(1999) Hackney, R. and Little, S., Opportunistic strategy formulation for IS/IT planning, EUROPEAN JOURNAL OF INFORMATION SYSTEMS 8 (2) : 119- 126

(1999) Skok, W. and Hackney, R., Management of information technology within the business: lessons for organizational, educational, and international issues, Failure and Lessons Learned in Information Technology Management 3 (2) : 59- 65

(1998) Hackney, R. and Dhillon, G., Developing a clinical information system: an interpretive case analysis within a UK hospital., Health Serv Manage Res 11 (4) : 238- 245 Download publication

(1997) Kawalek, J. and Hackney, R., Power and Conflict in Information Systems Strategy: Operationalizing Giddens as Critical Explicator, Failure and Lessons Learned in Information Technology Management 1 (3) : 205- 215

(1989) Hackney, R., CONSIDERATIONS FOR PROTOTYPE ADVANCED INFORMATION TECHNOLOGY APPLICATIONS WITHIN UNITED-KINGDOM LOCAL-GOVERNMENT, LOCAL GOVERNMENT STUDIES 15 (4) : 35- 47

Conference Papers

(2012) Muhammad, K. and Hackney, RA., Inhibiting Factors for eGovernment Adoption: an Asian perspective, PACIS2012

(2012) Butler, T. and Hackney, RA., Breaking the Iron Law: implementing cost effective green ICT in the UK Public Sector, ECIS2012

(2012) Singh, M., Dwivedi, Y., Hackney, RA. and Peszynski, K., Determining dimensions of social websites: Insights through genre theory, 45th Hawaii International Conference on System Sciences (HICSS-45), Proceedings of the 45th Hawaii International Conference on System Sciences (forthcoming)

(2011) Tan, B., Leong, C. and Hackney, R., Achieving and enhancing e-government integration: Lessons from the land data hub project of the Singapore Land Authority, 2011 International Conference on Information Systems (ICIS 2011), Proceedings of the 2011 International Conference on Information Systems

(2011) Cao, Y., Hackney, RA. and Chen, W., Enacting innovative capabilities through a ‘knowledge reservoir’: Cases from Chinese hi-tech SMEs, International Conference on Information Systems 2011, Proceedings of the 2011 International Conference on Information Systems

(2011) Khan, T., Al-Kaabi, A. and Hackney, R., Management attitudes to sustainable and green it: A perspective from the UAE, ERBSS 2011, Proceedings of ERBSS 2011

(2011) Singh, M. and Hackney, RA., Factors influencing mobile technologies adoption for public police force tasks and processes: A t-Government perspective, 19th European Conference on Information Systems (ECIS 2011), Proceedings of the 19th European Conference on Information Systems

(2011) Sipior, JC., Ward, BT., Connolly, R. and Hackney, R., e-Government awareness among the techno-disadvantaged in the United States, European, Mediterranean & Middle Eastern Conference on Information Systems, 2011 (EMCIS 2011), Proceedings of the 2011 European, Mediterranean & Middle Eastern Conference on Information Systems

(2010) Hackney, RA. and Zadeh, RM., Exploiting external knowledge networks for innovation effectiveness: The context of pharmaceutical organisations, 2010 British Academy of Management Conference, Proceedings of the 2010 British Academy of Management Conference

(2010) Al-Busaidy, M., Weerakkody, V. and Hackney, RA., e-Government implementation in Oman: A comparative study of three public agencies, 16th Americas Conference on Information Systems, 2010, Proceedings of the 16th Americas Conference on Information Systems

(2010) Pillay, J., Hackney, RA. and Braganza, A., Building informed strategic change: Towards a meta-learning framework, 2010 Academy of Management Annual Meeting, Proceedings of the 2010 Academy of Management Annual Meeting

(2010) Bingley, S., Hackney, RA., Sellitto, C. and Burgess, S., Adoption of mobile technologies within an applied context: The case of community organisations, 9th International Conference on Mobile Business and the 9th Global Mobility Roundtable (ICMB/GMR 2010)

(2010) Lee, H., Woo Kim, J., Oh Moon, J., Weerakkody, V. and Hackney, R., User expectancy and satisfaction of open source and commercial data base management systems, 18th European Conference on Information Systems (ECIS 2010), ECIS 2010 Proceedings

(2010) Al-Salti, Z., Hackney, R. and Özkan, S., Factors impacting knowledge transfer success in information systems outsourcing, 2010 European, Mediterranean & Middle Eastern Conference on Information Systems, Proceedings of the 2010 European, Mediterranean & Middle Eastern Conference on Information Systems Download publication

(2009) Guah, M., Hackney, RA. and Patel, N., Migration systems framework: The Netherlands situation, Pre-ICIS 2009 Workshop: IFIP (International Federation For Information Processing) 8.2, Organizations and Society in Information Systems (OASIS) 2009 Workshop Proceedings

(2009) Hackney, RA., Burgess, S. and Lee, H., Conceptualising mobile technologies within SMEs: System, organisation and social considerations, Global Mobility Roundtable (GMR) 2009

(2009) Ozkan, S., Bindusara, G. and Hackney, RA., Towards successful e-Payment systems: An empirical identification and analysis of critical factors, 2009 European and Mediterranean Conference on Information Systems (EMCIS 2009), Proceedings of the 2009 European and Mediterranean Conference on Information Systems (EMCIS 2009)

(2009) Hackney, RA., Guah, M. and Baloh, P., Augmenting successful UK healthcare IS adoption and diffusion: An analysis of inherent and emergent organizational structures, 22nd Bled eCommerce Conference (BLED 2009), Proceedings of the 22nd Bled eCommerce Conference 2009

(2009) Louis, S., Braganza, A. and Hackney, RA., Strategies, contributions and inhibitors of Information Systems to organisational competitiveness: An empirical analysis within the Caribbean, 8th ISOneWorld 2009 Conference, Proceedings of the 8th ISOneWorld 2009 Conference

(2008) McBride, N. and Hackney, RA., IS case analysis: Towards mini interpretations, 2008 British Academy of Management Annual Conference (BAM2008), Proceedings of the 2008 British Academy of Management Annual Conference (BAM2008)

(2008) Patel, N. and Hackney, RA., Knowledge management in emergent organisations: Applying the theory of deferred action towards informed practice, 2008 British Academy of Management Annual Conference (BAM2008), Proceedings of the 2008 British Academy of Management Annual Conference

(2008) Grant, K., Spinelli, G., Duncan, P., Hackney, RA. and Edgar, D., Academic capitalism: University consultancy agendas, 14th Americas Conference on Information Systems (AMCIS 2008), Proceedings of the 14th Americas Conference on Information Systems (AMCIS 2008)

(2008) Grant, K., Spinelli, G., Duncan, P., Hackney, R. and Edgar, D., Academic capitalism: universities consultancy agendas, AMCIS 2008

(2008) Patel, N., Hackney, RA. and Shin, N., Theory of deferred action, ISOneWorld 2008, Proceedings of ISOneWorld 2008

(2008) Patel, NV. and Hackney, RA., Designing information systems requirements in context: Insights from the theory of deferred action, 2008 European and Mediterranean Conference on Information Systems (EMCIS2008), Proceedings of the European and Mediterranean Conference on Information Systems (EMCIS) 2008

(2008) Ozkan, S., Hackney, RA. and Arifoglu, A., Transforming public services: An e-Government research agenda for Turkey, European and Mediterranean Conference on Information Systems (EMCIS) 2008, Proceedings of the European and Mediterranean Conference on Information Systems (EMCIS) 2008

(2008) Guah, M., Joseph, R. and Hackney, RA., RFID implementation in the airline industry, 2008 International Conference on Information Systems (ICIS 2008), Proceedings of the 2008 International Conference on Information Systems

(2006) Irani, Z., Elliman, T. and Hackney, R., Evaluating ereverse auctions (EeRA). eGISE research note, European and Mediterranean Conference on Information Systems Download publication

(2004) Ranchhod, A., Badii, A., Jones, S., Hackney, R. and Elliman, T., Marketing strategies through customer attention: beyond technology-enabled customer relationship management, EMCIS 2004

(1999) Hackney, R., Dhillon, G., Burn, J., Haseman, WD. and Nazareth, DL., Challenging assumptions for SISP: theoretical perspectives, 5th AIS Americas Conference on Information Systems, ASSOCIATION FOR INFORMATION SYSTEMS - PROCEEDINGS OF THE FIFTH AMERICAS CONFERENCE ON INFORMATION SYSTEMS (AMCIS 1999) 121- 123

(1998) Hackney, R., Dhillon, G., Kawalek, J. and Khosrowpour, M., Impact of social context on information systems development: A case example, Information-Resources-Management-Association International Conference, EFFECTIVE UTILIZATION AND MANAGEMENT OF EMERGING INFORMATION TECHNOLOGIES 226- 233

Book Chapters

(2008) Lee, H., Kim, JW. and Hackney, R., The determinants of the effectiveness of online discussion board systems in eLearning: A case study. In: Lytras, MD., Carroll, JM., Damiani, E. and Tennyson, RD. eds. Emerging Technologies and Information Systems for the Knowledge Society. Berlin/Heidelberg : Springer (5288/2008) : 271- 277

Books

(2009) Grant, K., Hackney, R. and Edgar, D., Strategic Information Systems Management. Cengage Learning EMEA, ©2010

Page last updated: Monday 24 September 2012