Dr Steve Love


Senior Lecturer
Senior Tutor

Room: St John's 042
Brunel University London
United Kingdom
Tel: +44 (0)1895 266011
Fax: +44 (0)1895 251686
Email: steve.love@brunel.ac.uk

Web: Google Scholar Profile


Steve Love works in the Department of Computer Science at Brunel University London and has led research projects investigating how individual differences (e.g. personality, cognitive ability) affect young people’s perception and use of mobile digital services and applications. In addition, he has worked on projects related to e-learning for adult learners returning to education and schoolchildrens’ use of mobile technology. He has published his work in international journals such as the International Journal of Human-Computer Studies and Computers in Human Behaviour and at international conferences such as CHI as well as being the author and editor of books such as Understanding Mobile Human-Computer Interaction and The Handbook of Mobile Technology Research Methods.

Research and Teaching

Research Interests

  • The impact of individual differences (such as personality, cognitive ability) on users’ perception of the usability of mobile digital service and applications.
  • The impact of mobile technology on young people’s behaviour and the implications of this on digital learning from both a pedagogic and usability perspective.

Current Research

U, an interactive learning space (April 2014 – October 2015) €2,000,000 (matched funded project)

I will hopefully be starting a project in May 2014 as a project partner along with SES Broadband Services (a 100% owned subsidiary of SES, one of the world’s leading satellite providers) and Digitaria International SA (whose primary focus is on developing satellite networks and multimedia applications) that seeks to develop a new generation software/hardware platform that enables an enhanced formal and informal learning experience that combines both the physical and digital presence regardless of location and device. This project will be funded for 18 months by the European Space Agency with a 2 million euros matched funding budget. The University’s budget allocation will be €200,000 matched-funded. This money will provide funds for a research assistant as well as funding for PhD students to take part in some aspects of the project work.

As part of the project, the University will get a fully kitted out digital learning lab (interactive wall, interactive tables, handheld devices, satellite connection and furniture). Digitaria International will provide the resources for the digital learning lab based at the University with a cost value of approximately £70,000.

Teacher and pupils with autism perception of the use of tablet technology in the classroom (December 2013 – present) Currently unfunded

This project will investigate how tablet technology can assist children with autism as part of their day to day learning experiences. A key aim of the project is to evaluate the design of mobile learning applications from the teacher and children’s perspectives in order to identify any needs and frustrations users’ have with these applications from both a pedagogic and usability perspective.

Previous Research

  • Research Development Collaboration with the mobile phone company “3” (October 2008- September 2011) £43,000
  • Context Adaptation in mobile language learning in collaboration with Sharp Laboratories Europe (November 2010- April 2011) £15,000
  • Evaluating the usability of a GPS locating device for older users Knowledge Connect and buddi Ltd (March 2010- May 2010) £20,000 matched funding
  • Brunel University London Knowledge Transfer Secondment Scheme (January 2009-December 2009) £15,000
  • Royal Academy of Engineering Industrial Secondment Scheme (May 2007- October 2007) £12,000
  • Adult Learners Perceptions of Online Learning (European Social Fund) August 2005 – September 2006. £109,000 (matched funding).
  • BBC Sponsored MSc Dissertation Projects (April 2006 - October 2006) £1000
  • Users Perception of 3G Mobile Phones Services, sponsored by “3”, (July-September 2005) £4,000
  • The Effects of Individual Differences on User Performance when Using Voice-Based Mobile Phone Services (sponsored by Orange). October 2001-December 2004. £99,568
  • Evaluating the Usability of an Online Exhibition and Conferencing Environment (June 2002 –May 2003). Sponsored by Expocentric £30,000


• CS2003 Usability Engineering

• CS2001 Group Project

• CS55AA Digital Design Methodologies

• CS55DD Digital Service Design Applications

• Supervise research projects at the taught Masters programme level

Programme Director for a new masters’ level programme on Digital Service Design. The focus of this programme is to provide students with the necessary skills to find graduate employment in the digital service design industry. A key aspect of this programme is the innovative teaching approaches which will see the course delivered with support from a range of companies working in the digital service design industry (in the form of guest lectures, workshops and non-academic mentoring), all of whom are based in Shoreditch, East London, regarded as the new European hub for creativity and design. In addition, students will spend a three week work placement in term 1 and term 2 with these companies and will have the opportunity to undertake their dissertation with these companies too.

Research Supervision

2001-2004 Mark Howell

2003-2007 Ishraga Khattab

2007-2010 Lamis Hammoud

2009-2012 Firas Omar

2010-2013 Nalin Gamagedara Arachchilage

2010-2013 Sultan Al-Masaeed

2009-2013 Ahmad Abu-Al-Aish

2010-2014 Abdul Mohsin Alkhunaizan (expected submission date: June 2014)

2011-2014 Rand Aldmour (submitted April 2014)

2011-2014 Sean McGrath (expected submission date: June 2014)

2010-2014 Anan Alssbaiheen (expected submission date: September 2014)

2010-2014 Faisal Bagel (expected submission date: September 2014)

2011-2014 Saud Alnefaie (expected submission date: November 2014


Editorial Work (External Profile)

  • Member of the editorial board for the International Journal of Technology-Human Interaction (2009-ongoing)
  • Reviewer for several leading international journals including the International Journal of Human-Computer Studies, Transaction on Computer-Human Interaction, Personal and Ubiquitous Computing, Computers in Human Behaviour, Interacting with Computers, British Journal of Educational Technology (2005 – ongoing)
  • Co-editor for special issue of the Online Information Review on “Individual Differences in Mobile Information Seeking” (2010)
  • Co-editor for special issue of the International Journal of Technology-Human Interaction on “Usability and Software Development Methodologies in Scandinavia” (2009)
  • Editor for two special issues of the journal Computers and Information Technology (2005)
  • Reviewer of papers for highly respected conferences in the HCI field such as CHI and CSCW, British HCI, European Conference on Cognitive Ergonomics (2003-ongoing)
  • Reviewer of new book proposals for MIT Press (2005)
  • Reviewer of grant proposals in mobile technology design and evaluation for Engineering and Physical Sciences Research Council (EPSRC) (2013, 2011)
  • Rapporteur for completed research projects in my area of expertise for Economic and Social Science Research Council (ESRC) (2009)
  • Academic reviewer for information and communication technologies course offered by the London School of Economics. (2004)

Conference Organisation (External Profile)

  • Chair of Alt-HCI 28th British International Conference in HCI, Southport, September 2014
  • Programme committee member Advanced Visual Interfaces Conference , Como , Italy May 2014
  • General-Chair 27th British International Human-Computer Interaction Conference Brunel University London September 2013
  •  Programme committee member European Conference on Cognitive Ergonomics Toulouse August 2013
  • Chair of Doctoral Consortium for the British International Human-Computer Interaction Conference, University of Birmingham September 2012
  • Chair of short papers for the British Human-Computer Interaction Conference, Northumbria University 2011
  • Programme committee member European Conference on Cognitive Ergonomics, Rostock, Germany 2011
  • Programme committee member Human Factors and Computational Models of Negotiation (HuCom) conference, Delft June 2010
  • Programme committee member Human Factors and Computational Models of Negotiation (HuCom) conference, Delft December 2008
  • Chair of Doctoral Consortium for European Conference on Cognitive Ergonomics, London, August 2007
  • Co-organiser for a workshop entitled “Privacy, Trust and Identity Issues for Ambient Intelligence” at Pervasive Computing, Dublin, May 2006
  • Co-organiser for a panel discussion entitled “Ambient Intelligence: Does Private mean Public?” at the British HCI Conference, Napier University, Edinburgh, September 2005
  • Co-organiser for an International Symposium on Undisciplined Spaces: Crossing Cultures with Mobile Technology, Keio University, Tokyo November 2005.
  • Member of organising committee for CSCW (Computer Supported Collaborative Work), New Orleans July 2002.



Journal Papers

(2013) Alkhunaizan, A. and Love, S., What drives mobile commerce? An empirical evaluation of the revised UTAUT model, International Journal of Management and Marketing Academy 1 (2) : 82- 99 Download publication

(2013) Alkhunaizan, A. and Love, S., Effect of demography on mobile commerce frequency of actual use in Saudi Arabia, Advances in Intelligent Systems and Computing 206 AISC 125- 131

(2013) Arachchilage, NAG., Love, S., Arachchilage, NAG. and Love, S., A game design framework for avoiding phishing attacks, Computers in Human Behavior 29 (3) : 706- 714

(2012) Abu-Al-Aish, A., Love, S. and Hunaiti, Z., Mathematics students' readiness for mobile learning, International Journal of Mobile and Blended Learning 4 (4) : 1- 20

(2012) Arachchilage, N., Love, S. and Scott, M., Designing a Mobile Game to Teach Conceptual Knowledge of Avoiding 'Phishing Attacks', International Journal for e-Learning Security 2 (1) : 127- 132 Download publication

(2011) Alsabhan, W. and Love, S., Platforms and viability of mobile GIS in real-time hydrological models: A review and proposed model, Journal of Systems and Information Technology 13 (4) : 425- 444

(2011) Wang, WC., Young, M., Love, S. and Coxton, I., Understanding Touch Screen Mobile Phone Users byTaxonomy of Experience (ToE), wi:Journal of Mobile Media

(2009) Hammoud, L., Love, S. and Brinkman, W-P., Does cognitive style affect student performance on a web-based course?, VTT Symposium (Valtion Teknillinen Tutkimuskeskus) (258) : 69- 72

(2009) Bygstad, B., Love, S. and Ghinea, G., Guest Editorial Preface: Systems Development and Usability in Scandinavia, International Journal of Technology and Human Interaction 5 (3)

(2008) Turner, M., Love, S. and Howell, M., Understanding emotions experienced when using a mobile phone in public: The social usability of mobile (cellular) telephones, Telematics and Informatics 25 (3) : 201- 215

(2008) Khattab, I. and Love, S., Cross-cultural differences in mobile phone in public places: London and Khartum, International Journal of Technology and Human Interaction 4 (2) : 35- 52

(2008) Hammoud, L., Love, S., Baldwin, LP. and Chen, SY., Evaluating WebCT use in relation to students' attitude and performance, International Journal of Information and Communication Technology Education 4 (2) : 26- 43

(2008) Khattab, I. and Love, S., Mobile phone use across cultures: a comparison between the United Kingdom and Sudan, International Journal of Technology and Human Interaction 4 (2) : 35- 51

(2008) Howell, M., Love, S. and Turner, M., User characteristics and performance with automated mobile phone systems, International Journal of Mobile Communications 6 (1) : 1- 15

(2006) Love, S. and Corrigan, B., Adult learner's perceptions of a new online managed learning environment: a case study of the Trade Union Congress online delivery using Teknical in Scotland, UCFV Reserach Review 1 (3) : 7

(2006) Love, S. and Scoble, R., Developing a quality assurance metric: A panoptic view, Active Learning in Higher Education 7 (2) : 129- 141 Download publication

(2006) Howell, M., Love, S. and Turner, M., Visualisation improves the usability of voice-operated mobile phone services, International Journal of Human-Computer Studies 64 (8) : 754- 769

(2005) Howell, M., Love, S. and Turner, M., Spatial metaphors for a speech-based mobile city guide service, PERSONAL AND UBIQUITOUS COMPUTING 9 (1) : 32- 45 Download publication

(2005) Howell, M., Love, S. and Turner, M., The impact of interface metaphor and context of use on the usability of a speech-based mobile city guide service, Behaviour and Information Technology 24 (1) : 67- 78

Conference Papers

(2008) Hammoud, L., Love, S. and Brinkman, W-P., The affect of lecturers' attitude on students' use of an online learning environment, 15th European Conference on Cognitive Ergonomics: The Ergonomics of Cool Interaction (ECCE'08), ACM International Conference Proceeding Series (369) : Article 31-

(2004) Love, S. and Perry, M., Dealing with mobile conversations in public places: some implications for the design of socially intrusive technologies, ACM CHI 2004: Conference on Human Factors in Computing Systems

(2010) Love, S., Young, M. and Brinkman, W-P., Putting users' first: The importance of human-centred design in the development of mobile applications and services, , ECCE 2010 - European Conference on Cognitive Ergonomics 2010: The 28th Annual Conference of the European Association of Cognitive Ergonomics 299- 300

(2006) Brinkman, W-P. and Love, S., Developing an instrument to assess the impact of attitude and social norms on user selection of an interface design: A repertory grid approach, , ACM International Conference Proceeding Series (250) : 129- 136

Book Chapters

(2009) Love, S., Hunter, P. and Anaman, M., Accommodating real user and organisational requirements in the human centered design process: a case study from the mobile phone industry. In: Human Centered Design. (5619/2009) : 758- 764

Page last updated: Friday 29 August 2014