u-Link Support for Students

ATTENTION!: Students - Have you checked the Set Up Page to set up u-Link on your own computer and to get other essential information?

Welcome to the u-Link Support pages for Students. Please choose an option below for help, support and appropriate contact information:

Problem Area	Questions
Logging On	Help Logging On Username: I don't know what my student ID is Password: I can't remember my Network Password Troubleshooting After I try to login, I see a red error message None of the above, but I can't get to the 'My u-Link' screen u-Link hangs/freezes my Internet browser Recommended Software (PC & Mac)
My u-Link Screen	Why can't I see my modules? Using eVision to check your Module Selections Have you selected your Modules yet? Getting access to missing module sections Modules listed in eVision but not in u-Link Re-takes, Re-assessments and modules started before the current year I get a message 'This section is not available yet' when I click on a module section in u-Link How to add Self Register Sections? There are certain Self Register Sections that you can register for. Click this link for more. How do I use a tool / feature in u-Link? There are guides and tutorials. Click this link for more.
Inside a Section	What will I need to know inside a u-Link section? Using u-Link Guides and Tutorials Recommended Software (PC & Mac) When I click on a file, I get a white screen / I can't see my lecture notes PC Set Up Guide - specifically Adobe Reader Settings I can a see a yellow bar come up when I click on a file PC Set Up Guide - specifically Information Bar

Each help topic provides details on how to get support if your problem is not solved by the website, alternatively contact u-Link Support via the Student Centre.

Support documentation on the u-Link Portal is located on the Intranet in a PDF format. When accessing files you might be prompted to enter your Brunel University Computer Centre username and password.

All of our support documentation can be provided in alternative formats, please visit the accessibility section for more details.