This page provides information on what details to use when
logging on, and what to do if your login information is not accepted.
On this page:
- Help Logging
On
-
Troubleshooting
Username: Student
ID
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You can usually find your Student ID on your Access ID Card (Student ID Card), it is the lower number,
beneath your photo. If you find your Student ID from
another source, please note that the slash ('/') and any characters
after this are not part of your login details.
Please note
that not all Access ID Cards contain a student ID. If you card only has one number, and
it is not 7 digits long, it probably isn't your student number. Your
school should be able to help.
In the image
below, the location
of your student ID is highlighted in red. Enter the
number exactly as it is printed on your card.
This is an Access ID (Student ID) Card |
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Password:
Brunel Network Password
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You will receive your Brunel Network Account details once you have completed the on-line task in eVision. If you can’t get your Brunel Network Account details on-line, then please visit the Computing Support Team based in the John Crank building, Room 031. If you are a distance learning or part time student please email:
computing-support@brunel.ac.uk
Your Brunel Network Account Password is the same password you use
for accessing services such as Webmail and logging on to Brunel PCs.
Please note that it is not the same password as
used for eVision.
You can check you are entering your Brunel Network Account password correctly by trying to log in to Webmail. If this is unsuccessful, it is most likely that you will need to get your Brunel Network Account password reset by visiting or e-mailing the Computing Support Team as explained above.
To reset your Network Password, you will need to take your Access ID Card (Student ID Card) to:
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Troubleshooting
After I try to login, I see a red error message
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Please double-check you are entering the correct details - your Student Registration Number and Brunel Network Password.
Check you are entering your Brunel Network Password correctly
by trying to log in to Webmail.
If you have forgotten your Network Password you will need to bring your
Access ID Card to:
To reset your Network Password, you will need to take your Access ID Card to:
Computing Support: John Crank 031 (Ground Floor)
If you can login to Webmail but not u-Link, and are definitely
entering your u-Link login details correctly, please contact:
u-Link Support, via the Student Centre:
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None of the above,
but I can't get to the 'My u-Link' screen
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Support documentation on the u-Link Portal is located on the Intranet in a PDF format.
When accessing files you might be prompted to enter your Brunel University Computer Centre username and password.
All of our support documentation can be provided in
alternative
formats, please visit the accessibility section for more details.
