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Guests and tickets

Owing to an increased demand for our winter ceremony, students can request up to 4 tickets but we can only guarantee 2. Availability of tickets will depend on demand. The task completion deadline is Midday Monday 11th December 2017 and guest tickets are priced at £26 each.

All tickets must have been pre-purchased via eVision, and there will be no extra tickets available for sale on the door. As the event is being held at an external venue we are obliged to follow their established health and safety protocols as regards to maximum numbers, so we will be unable to make any exceptions.

The event will be live streamed on the day to allow those unable to attend to see it in real-time, and it will also be broadcast in another part of the venue, though as this is open to the general public space may be limited.

The eVision task also provides the opportunity to request any visa letters and/or to give details of any additional requirements due to disability. Common accessibility needs are listed in the "My Graduation" task, together with a link to further details concerning the venue’s accessibility.

How do I know how many tickets I have?

Firstly, you must have completed your eVision Graduation invite task and request guest tickets by the deadline (Midday Monday 11th December 2017) and be eligible to attend.

It is not until after the November examination boards have taken place that we have an idea of the number of students both able to, and wishing to attend. We then begin our ticket allocations; this is a fair process calculated by demand and we always allocate the same maximum number of guest tickets. We are unable to make individual exceptions as we have to be fair and transparent to all due to the demand on tickets.

You will be able to see your allocation via the My Graduation tab in eVision once the ticket task goes live on the afternoon of Monday 27th November 2017.

Further allocations will occur following this to cater for those awarded after this date or for those who have had to make decisions on elective reassessment.

What do I do if my guests or I need a visa to attend my ceremony?

You will be able to request a support letter for both yourself and any guests requiring a visa via your eVision Invitation Task.

Do I have to pay for all my guest tickets?

All guest tickets, including the two guaranteed tickets, are charged at £26 each and all guest tickets must be paid for. There is a complimentary drink included with the ticket.

Those without tickets will still be able to attend celebrations and watch from screens provided. Space is limited and guests without tickets will not be able to enter the theatre or be entitled to the drink included with the ticket. Guests who do not have a ticket may still partake in students' photography sessions however.

Can I buy tickets for young guests?

Theatre (i.e. ticketed) entry is not permitted for children 6 years old and below (ie children need to be 7 or older to enter the theatre).

Degree ceremonies are quite long (about an hour and a half, further extended by the time sitting in the theatre before the ceremony starts) and are not designed to appeal to young children. We find that even well-behaved children find it difficult to cope with this and to remain quiet throughout the ceremony. Therefore children who are 6 or younger cannot be accommodated within the theatre.

In addition, because of fire regulations, any child 7 or older entering the theatre must have a separate seat (and ticket) and cannot be accommodated by sitting on an adult’s lap.

Are there any child care facilities available for Graduation?

Please note that we are not able to provide any childcare facilities on the day and that a parent, guardian or family member must remain with children at all times.

How do I pay for my guest tickets?

The ticket task in eVision, which becomes live once your tickets have been allocated, provides a drop-down menu of payment methods including on-line payment and payment via the cash office either by phone or in person. Please do complete the task prior to visiting the cash office, if this is your chosen payment method.

All tickets will need to be paid for by midnight on Monday 11th December 2017 - we are unable to take payments at the Central Hall Westminster.

How will I collect my guest tickets?

All tickets are to be collected in person at Registration on the day of your ceremony. Registration (which is for students only) opens 2 hours prior to your ceremony start time and remains open for 1 hour.

When you register your attendance for your Graduation ceremony, you will be given your ticket for entry to the theatre, which will include your seat number. You will also be given any guest tickets that you have paid for. Please remember to bring photographic ID with you to register.

Students must be registered and in the theatre wearing their gown at least half an hour prior to the official ceremony start time.

Will I be seated with my guests?

No.

Graduating students are seated together in the centre aisles in the theatre in the order they will process across the stage to collect their certificates. Students are seated with those they have studied with while at Brunel.

Guests are seated in blocks at either end of the auditorium, facing both the student seats and the stage.

Will I be able to get more guest tickets than I have been allocated?

Unfortunately there will be no extra tickets available for sale on the door. As the event is being held at an external venue we are obliged to follow their established health and safety protocols as regards to maximum numbers, so we will be unable to make any exceptions.

What should I do if I do not need all the tickets that have been allocated for me to buy?

Tickets are allocated by demand. If the number of tickets you require decreases, please make amendments to your eVision task before 27th November.

After your allocation becomes visible please ensure that you only pay for the guest tickets that you require; we are unable to provide refunds for tickets no longer needed.

What should I do if my guest has additional requirements?

If any of your guests have additional requirements you will be asked to give details in your eVision Invitation Task. You will be contacted close to your ceremony to confirm arrangements; normally after the ticket allocation has been done.

 

Important Notes

All guests will need a ticket to be admitted to a ceremony.

Children aged 6 and under cannot be admitted, with or without a ticket, and there will be no childcare facility.

Students will be seated together, so they can be guided to the stage in the correct order for their name to be called and their certificate issued. Consequently guests are seated separately but do not have allocated seats.

As noted above, given this year's demand and the venue's capacity, additional tickets will not be available on the day.

We operate a "no refund" policy, although you are able to change the number of guest tickets requested by returning to the "My Graduation" task in eVision and editing your response.

Ticket confirmation and payment

Tickets will be allocated, to those with an award and eligible to attend graduation, the day after the task completion deadline (Midday Monday 11th December 2017). Any edits made to your graduation task will be looked every Friday prior to the ceremonies.

Ticket payment will be open until noon Friday 8th December but to ensure everything runs smoothly, please try to not leave this until the last minute. WIFI is limited in the registration area of the venue and we are unable to facilitate payments on the day of the ceremony.

As noted above, please be aware that we operate a "no refund" policy once ticket payments have been made.

Paid guest tickets will not be sent out in advance. They will be available for collection when students register to attend on the day of their ceremony.