If you are a disabled student, please register with the Disability & Dyslexia Service and give permission for your details to be passed on to the Library so that the additional services below can be made available to you.
What additional services are available to me?
Book fetching service
You may submit requests for books to be collected from the shelves for you. Requests received before 12.00 (midday) will be available from 12.00 the following day, excluding weekends. We can fetch and hold up to six items at one time, but please ensure that you are able to collect all requested items in one visit. Satisfying these requests depends on the availability of the book(s) in the Library at that time.
Requested books can only be collected from the Help Desk during core hours. Request this service via phone (+44 (0)1895 266141), email, visit the Help Desk in person, or request online.
Loan periods for certain Library resources will be extended for disabled students.
|1 week loan
||Can only be recalled 14 days after borrowing.
You may authorise a nominated person to borrow items on your behalf. The nominated borrower needs to bring personal ID and a letter of authorisation from you in order to register and borrow books for you. Please speak to a member of Library staff at the Helpdesk if you require this service.
This service, where a member of staff photocopies the items you require on your behalf, is available at the same price as self-service photocopying for disabled Library users.
To request this service, please visit the Library Helpdesk or email us. The timescale for delivery will be agreed at the time of request. If you are able to reclaim photocopying costs from the DSA, please ensure you obtain a receipt from the money loader machine or a member of Library staff as proof of photocopying.
Please note that items may only be photocopied in accordance with copyright law.
Coloured paper for photocopying
Materials produced by the Library (subject guides, database guides, etc.) can be photocopied onto coloured paper on request. Please speak to a member of Library staff at the Helpdesk, or email us if you require this service.
If you are having difficulty accessing specific online documents from databases or websites, you may request an electronic copy of the article. Please note, this service is only offered when the Library already subscribes to the item in question or the information is freely available on the internet.
To make a request, please contact your department's Academic Liaison Librarian, providing as much information as possible, eg: author, year, article title, journal name, volume and issue, as well as the name of the database, e-resource or website if known. Where PDF versions are unavailable, your Librarian will liaise with you as to the most appropriate electronic format, seeking advice from the Disability and Dyslexia Service if necessary.
Who should I speak to about requesting additional help in the Library?
For additional help on how to access our resources and services, please speak to any member of staff at the Library Helpdesk or contact your Academic Liaison Librarian.
Alternatively you may email or contact us by telephone on +44 (0)1895 266141.
What is the physical access to the Library like?
There is sloped access down to the Bannerman Centre ground floor and double automatic doors at the building entrance. Entry to the Library itself is via University card activated gates, one of which is extra wide for wheelchair users. Every floor is accessible by lifts of which there are two.
Height adjustable tables are located on the ground floor of the Library.
The Disability and Dyslexia service (based in the Bannerman Centre) maintains a list of equipment available throughout the University on its website. A range of equipment, as well as training and support in its use, is provided by the Assistive Technology Centre (ATC) to help you with your studies. The ATC is situated on the third floor of the Bannerman Centre, but please note, there is no direct access to it from the Library.
DisabledGo: Accessibility guide to Brunel University