Uthayasankar (Sankar) Sivarajah



Lecturer in Operations and Information Systems Management

Dr Sankar Sivarajah is a Lecturer in Operations and Information Systems Management at Brunel University London. His current research interests  are on exploring and evaluating the use of technology in both private and  public sector context, particularly the role of emerging technologies (i.e. social media) to support organisations. He is currently a co-investigator of several multi-million pound R&D projects funded by the European Commission (FP7 and H2020) leading work focusing on the evaluation of technology platforms surrounding themes such as Digital  Government, Participatory Budgeting, and Smart Cities.  He actively publishes in leading peer-reviewed journals and is also invited member of editorial advisory board of journals (e.g. Journal of Enterprise Information Management and Transforming Government: People, Process & Policy).

Sankar has a PhD in Management Studies Research from Brunel University. His doctoral research focused on developing a decision-making model for the adoption of second generation web-based (e.g. social media) technologies in the Local Government domain. Prior to his PhD, he was awarded a MSc in Management (specialising in Entrepreneurship) with distinction from Cass Business School (CASS), City University of London and a first-class honours BSc degree in Business and Management (Computing) from Brunel University. He was also awarded by CASS an honorary membership to the Beta Gamma Sigma (BGS) society, an international honour society recognizing business excellence.


Sankar is at present a member of British Academy of Management (BAM) and Association for Information Systems (AIS). He is also affiliated with the Centre for Digital Governance and Sustainable Operations Management at Brunel Business School and an Associate Fellow of the UK Higher Education Academy (AFHEA).

Research area(s)

  • Operations Management
  • Information Systems Evaluation
  • Innovation
  • Adoption of technology and diffusion
  • Business Sustainability




Operations Management

Marketing Channels and Logistics

Managing Information with Technology

Selected Publications

Journal articles

Kapoor, K. , Omar, A.  and Sivarajah, U.   (Accepted)   'Enabling Multichannel Participation Through ICT Adaptation'. International Journal of Electronic Government Research

Omar, A. , weerakkody, V.  and Sivarajah, U.   (2017)   'Digitally enabled service transformation in UK public sector: A case analysis of universal credit'. International Journal of Information Management. doi: 10.1016/j.ijinfomgt.2017.04.001 Download publication 

Jones, S. , Irani, Z. , Sivarajah, U.  and Love, P.   (Accepted)   'Risks and Rewards of Cloud Computing in the UK Public Sector: a Reflection on Three Organisational Case Studies'. Information Systems Frontiers. doi: 10.1007/s10796-017-9756-0 Download publication 

Al-Muftah, H.  and Sivarajah, U.   (2016)   'A theoretical perspective of an e-diplomacy maturity framework'. International Journal of Electronic Government Research, 12 (4).  pp. 35 - 45. doi: 10.4018/IJEGR.2016100103 

Sivarajah, U. , Kamal, MM. , Irani, Z.  and Weerakkody, V.   (2016)   'Critical analysis of Big Data Challenges and analytical methods'. Journal of Business Research. doi: 10.1016/j.jbusres.2016.08.001 Download publication 

Weerakkody, V. , Irani, Z. , Kapoor, K. , Sivarajah, U.  and Dwivedi, Y.   (Accepted)   'Open Data and its Usability: An Empirical view from the Citizen’s Perspective'. Information Systems Frontiers: a journal of research and innovation, 19 (2).  doi: 10.1007/s10796-016-9679-1 Download publication 

Sivarajah, U. , Weerakkody, VJP. , Waller, P. , Lee, H. , et al.   (2016)   'The Role of e-Participation and Open Data in Evidence-Based Policy Decision Making in Local Government'. Journal of Organizational Computing and Electronic Commerce, 26 (1-2).  pp. 64 - 79. doi: 10.1080/10919392.2015.1125171 Download publication 

Sivarajah, U. , Irani, Z.  and Weerakkody, V.   (2015)   'Evaluating the use and impact of Web 2.0 technologies in local government'. Government Information Quarterly. doi: 10.1016/j.giq.2015.06.004 Download publication 

lee, H. , Sivarajah, U. , Molnar, A. , weerakkody, V.  and irani, Z.   (2015)   'A User Satisfaction Study of London's Congestion Charge e-Service: A Citizen Perspective'. International Journal of Electronic Government Research (IJEGR), 11 (2).  doi: 10.4018/IJEGR.2015040103 

Sivarajah, U. , Lee, H. , Irani, Z.  and Weerakkody, V.   (2014)   'Fostering Smart Cities through ICT Driven Policy-Making: Expected Outcomes and Impacts of DAREED Project'. International Journal of Electronic Government Research (IJEGR), 10 (3).  doi: 10.4018/ijegr.2014070101 

Conference papers

Sivarajah, U. , Weerakkody, V.  and Irani, Z.   (2016)   'Opportunities and Challenges of using Web 2.0 Technologies in Government: A Conceptual Review' , IFIP Conference on e-Business, e-Services and e-Society. Swansea, Wales, UK. 15 - 15 September. [unpublished].  Download publication 

Kamal, MM. , Sivarajah, U. , Allegretti, G. , Secchi, M.  and Autunes, S.   (2016)   'Enabling Multichannel Participation through ICT Adaptations for Participatory Budgeting' , Twenty-second Americas Conference on Information Systems. San Diego. 14 - 14 August. [unpublished].  Download publication 

Almuftah, H. , Weerakkody, V.  and Sivarajah, U.   (2016)   'e-Diplomacy: a Systematic Literature Review' , 9th International Conference on Theory and Practice of Electronic Governance. Montevideo, Uruguay. 1 - 3 March. doi: 10.1145/2910019.2910083 Download publication 

Kapoor, K. , Weerakkody, V.  and Sivarajah, U.   (2015)   'Open Data Platforms and their Usability: Proposing a Framework for Evaluating Citizen Intentions' , The 14th IFIP Conference on e-Business, e-Services and e-Society (I3E 2015). Delft, The Netherlands. 13 - 15 October. [unpublished].  Download publication 

Molnar, A. , Weerakkody, V.  and Sivarajah, U.   (2015)   'Exploring the Feasibility of using Video Communication within Local Government Services: The Case of Advisory Services for Potential Entrepreneur' , British Academy of Management (BAM). Portsmouth, UK. 8 - 10 September. [unpublished].  

Choi, Y. , Lee, H.  and Sivarajah, U.   (2015)   'Policy Compass: FCM-based Policy Impact Evaluation using Public Open Data' , Electronic Government and Electronic Participation: Joint Proceedings of Ongoing Research, Posters, Workshop and Projects of IFIP EGOV 2015 and EPart 2015. Thessaloniki, Greece. [unpublished].  Download publication 

Sivarajah, U. , Fragidis, G. , Lombardi, M. , Lee, H.  and Irani, Z.   (2015)   'The Use Of Social Media For Improving Energy Consumption Awareness And Efficiency: An Overview Of Existing Tools' , European, Mediterranean & Middle Eastern Conference on Information Systems (EMCIS). Athens, Greece. [unpublished].  Download publication 

Sivarajah, U. , Lee, H. , Irani, Z. , Rascazzo, R. , et al.   (2015)   'Decision Support System for Fostering Smart Energy Efficient Districts' , TwentiethAmericas Conference on Information Systems. Puerto Rico, USA. 15 - 15 August. [unpublished].  Download publication 

Weerakkody, V. , Sivarajah, U. , Irani, Z.  and Osmani, M.   (2014)   'Evaluating the Public Value of Social Innovation' , British Academy of Management. Belfast Waterfront, Northern Ireland. 9 - 11 September. [unpublished].  Download publication 

Sivarajah, U. , Irani, Z.  and Jones, S.   (2014)   'Application of web 2.0 technologies in e-government: A United Kingdom case study' , Hawaii International Conference on System Sciences. Waikoloa, HI, USA. 6 - 9 Janruary. IEEE Computer Society Press, pp. 2221 - 2230. doi: 10.1109/HICSS.2014.280 Download publication 

Theses / Dissertations

Sivarajah, U.   (2014)  Exploring the application of web 2.0 technologies in the context of e-government.  PhD Thesis.

Page last updated: Tuesday 25 October 2016