Vishanth Weerakkody



Professor of Digital Governance and Director of Large Projects & Outreach

Vishanth Weerakkody is a Professor of Digital Governance and Director of the Business Life Programme. Prior to his academic career, Vishanth worked in a number of Multinational organisations, including IBM UK, in the area of software engineering, business systems design and process analysis. He is currently involved in several research projects which are funded by the European Commission and Qatar Foundation focusing on themes such as ICT enabled process transformation, social innovation and digital inclusion in the public sector. He has published over 100 peer reviewed articles, guest-edited special issues of leading journals and edited several books on these themes. Vishanth has many years of R&D experience in the field of digital governance and is currently the Editor-in-Chief of the International Journal of Electronic Government Research. A Chartered IT professional and a Fellow of the UK Higher Education Academy, he combines over 25 years of practical industry-based knowhow with academic and teaching experience. Vishanth is also an elected member of the University Senate and Disciplinary Committee

Research area(s)

  • Electronic government (E-Government)
  • Transformational Government (T-Government)
  • Business process re-engineering
  • Organisational change
  • Technology adoption and diffusion in the public sector




Innovation and Knowledge Management ; Organisational Behaviour and Analysis

Selected Publications

Journal articles

Weerakkody, V. , Irani, Z. , Kapoor, K. , Sivarajah, U.  and Dwivedi, Y.   (Accepted)   'Open Data and its Usability: An Empirical view from the Citizen’s Perspective'. Information Systems Frontiers: a journal of research and innovation, 19 (2).  doi: 10.1007/s10796-016-9679-1 Download publication 

Sivarajah, U. , Weerakkody, VJP. , Waller, P. , Lee, H. , et al.   (2016)   'The Role of e-Participation and Open Data in Evidence-Based Policy Decision Making in Local Government'. Journal of Organizational Computing and Electronic Commerce, 26 (1-2).  pp. 64 - 79. doi: 10.1080/10919392.2015.1125171 Download publication 

Dwivedi, YK. , Shareef, MA. , Simintiras, AC. , Lal, B.  and Weerakkody, V.   (2016)   'A generalised adoption model for services: A cross-country comparison of mobile health (m-health)'. Government Information Quarterly, 33 (1).  pp. 174 - 187. doi: 10.1016/j.giq.2015.06.003 

Kuah, ATH.  and Weerakkody, V.   (Accepted)   'Is cost transparency necessarily good for consumers? European Journal of Marketing'. European Journal of Marketing

Sivarajah, U. , Irani, Z.  and Weerakkody, V.   (2015)   'Evaluating the use and impact of Web 2.0 technologies in local government'. Government Information Quarterly. doi: 10.1016/j.giq.2015.06.004 Download publication 

Weerakkody, V. , Irani, Z. , Lee, H. , Osman, I.  and Hindi, N.   (2015)   'E-government implementation: A bird’s eye view of issues relating to costs, opportunities, benefits and risks'. Information Systems Frontiers, 17 (4).  pp. 889 - 915. doi: 10.1007/s10796-013-9472-3 

Rana, N. , Dwivedi, Y. , Williams, M.  and Weerakkody, V.   (2015)   'Investigating success of an e-government initiative: Validation of an integrated IS success model'. Information Systems Frontiers, 17 (1).  pp. 127 - 142. doi: 10.1007/s10796-014-9504-7 

lee, H. , Sivarajah, U. , Molnar, A. , weerakkody, V.  and irani, Z.   (2015)   'A User Satisfaction Study of London's Congestion Charge e-Service: A Citizen Perspective'. International Journal of Electronic Government Research (IJEGR), 11 (2).  doi: 10.4018/IJEGR.2015040103 

Irani, Z. , Weerakkody, V. , Molnar, A. , Lee, H. , et al.   (2014)   'A user satisfaction study of the NHS Online Prescription Prepayment Certificate'. HEALTH POLICY AND TECHNOLOGY, 3 (3).  pp. 176 - 184. doi: 10.1016/j.hlpt.2014.05.003 

Weerakkody, V. , Irani, Z. , Lee, H. , Hindi, N.  and Osman, I.   (2014)   'A review of the factors affecting user satisfaction in electronic government services'. International Journal of Electronic Government Research, 10 (4).  pp. 21 - 56. doi: 10.4018/ijegr.2014100102 

Osman, I. , Anouze, A. , Hindi, NM. , Irani, Z. , et al.   (2014)   'I-MEET Framework for the Evaluation E-Government Services From Engaging Stakeholders' Perspectives'. European Scientific Journal, 1 Download publication 

Weerakkody, VJP. , Rana, NP. , Dwivedi, YK.  and Piercy,, N.   (2014)   'Profiling Existing Research on Social Innovation in the Public Sector, Information Systems Management'. Information Systems Management

Weerakkody, VJP.   (2014)   'RFID integrated systems in libraries: extending TAM model for empirically examining the use'. Journal of Enterprise Information Management, 27 (6).  pp. 731 - 758. 

Rana, NP. , Weerakkody, V. , Dwivedi, YK.  and Piercy, NC.   (2014)   'Profiling Existing Research on Social Innovation in the Public Sector'. Information Systems Management, 31 (3).  pp. 259 - 273. doi: 10.1080/10580530.2014.923271 

Osman, IH. , Anouze, AL. , Irani, Z. , Lee, H. , et al.   (2014)   'COBRA framework to evaluate e-government services: A citizen-centric perspective'. Government Information Quarterly. doi: 10.1016/j.giq.2013.10.009 Download publication 

Sivarajah, U. , Lee, H. , Irani, Z.  and Weerakkody, V.   (2014)   'Fostering Smart Cities through ICT Driven Policy-Making: Expected Outcomes and Impacts of DAREED Project'. International Journal of Electronic Government Research (IJEGR), 10 (3).  doi: 10.4018/ijegr.2014070101 

Weerakkody, V. , Molnar, A. , Irani, Z.  and El-Haddadeh, R.   (2013)   'A research proposition for using high definition video in emergency medical services'. Health Policy and Technology, 2 (3).  pp. 131 - 138. doi: 10.1016/j.hlpt.2013.04.001 

Weerakkody, V. , El-Haddadeh, R. , Al-Sobhi, F. , Shareef, MA.  and Dwivedi, YK.   (2013)   'Examining the influence of intermediaries in facilitating e-government adoption: An empirical investigation'. International Journal of Information Management, 33 (5).  pp. 716 - 725. doi: 10.1016/j.ijinfomgt.2013.05.001 

El-Haddadeh, R. , Weerakkody, V.  and Al-Shafi, S.   (2013)   'The complexities of Electronic Services Implementation and Institutionalisation in the Public Sector'. Information and Management, 50 (4).  pp. 135 - 143. doi: 10.1016/ Download publication 

Tsohou, A. , Lee, H. , Al-Yafi, K. , Weerakkody, V. , et al.   (2012)   'Supporting public policy making processes with workflow technology: Lessons learned from cases in four european countries'. International Journal of Electronic Government Research, 8 (3).  pp. 63 - 77. doi: 10.4018/jegr.2012070104 

El-Haddadeh, R. , weerakkody, V.  and Peng, J.   (2012)   'Social networking services adoption in corporate communication: the case of China'. Journal of Enterprise Information Management, 25 (6).  pp. 559 - 575. doi: 10.1108/17410391211272838 

Weerakkody, V. , Dwivedi, YK. , EL-Haddadeh, R. , Almuwil, A.  and Ghoneim, A.   (2012)   'Conceptualizing E-Inclusion in Europe: An Explanatory Study'. Information Systems Management, 29 (4).  pp. 305 - 320. doi: 10.1080/10580530.2012.716992 

Irani, Z. , Weerakkody, V. , Kamal, M. , Hindi, NM. , et al.   (2012)   'An analysis of methodologies utilised in e-government research: A user satisfaction perspective'. Journal of Enterprise Information Management, 25 (3).  pp. 298 - 313. doi: 10.1108/17410391211224417 

Weerakkody, V. , El-Haddadeh, R. , Sabol, T. , Ghoneim, A.  and Dzupka, P.   (2012)   'E-government implementation strategies in developed and transition economies: A comparative study'. International Journal of Information Management, 32 (1).  pp. 66 - 74. doi: 10.1016/j.ijinfomgt.2011.10.005 

Jain, V. , Dwivedi, YK.  and Weerakkody, V.   (2011)   'New frontiers in global is outsourcing'. Journal of Global Information Technology Management, 14 (2).  pp. 1 - 5. 

Al-Busaidy, M.  and Weerakkody, V.   (2011)   'E-government services in Oman: An employee's perspective'. Electronic Government, 8 (2-3).  pp. 185 - 207. doi: 10.1504/EG.2011.039836 

Weerakkody, V. , El-Haddadeh, R.  and Al-Shafi, S.   (2011)   'Exploring the complexities of e-government implementation and diffusion in a developing country: Some lessons from the State of Qatar'. Journal of Enterprise Information Management, 24 (2).  pp. 172 - 196. doi: 10.1108/17410391111106293 

Kamal, M. , Weerakkody, V.  and El-Haddadeh, R.   (2011)   'Process and information and communication technologies (ICT) integration in the public sector'. Journal of Cases on Information Technology, 13 (3).  pp. i - v. 

Weerakkody, VJP. , Janssen, M.  and Dwivedi, Y.   (2011)   'Transformational change and business process re-engineering (BPR): Lessons from the British and Dutch public sector'. Government Information Quarterly, 28 (3).  pp. 320 - 328. doi: 10.1016/j.giq.2010.07.010 

Dwivedi, YK. , Venkitachalam, K. , Sharif, AM. , Al-Karaghouli, W.  and Weerakkody, V.   (2011)   'Research trends in knowledge management: Analyzing the past and predicting the future'. Information Systems Management, 28 (1).  pp. 43 - 56. doi: 10.1080/10580530.2011.536112 

Kamal, MM. , Weerakkody, V.  and Irani, Z.   (2011)   'Analysing the role of stakeholders in the adoption of technology integration solutions in UK local government: An exploratory study'. Government Information Quarterly, 28 (2).  pp. 200 - 210. doi: 10.1016/j.giq.2010.08.003 

Dwivedi, YK.  and Weerakkody, V.   (2010)   'A profile of scholarly community contributing to the international journal of electronic government research'. International Journal of Electronic Government Research, 6 (4).  pp. 1 - 11. doi: 10.4018/jegr.2010100101 

Sharif, AM. , Irani, Z.  and Weerakkody, V.   (2010)   'Evaluating and modelling constructs for e-government decision making'. Journal of the Operational Research Society, 61 (6).  pp. 929 - 952. doi: 10.1057/jors.2010.11 Download publication 

Al-Shafi, S.  and Weerakkody, V.   (2010)   'Adoption and diffusion of free wireless internet parks in Qatar'. International Journal of Value Chain Management, 4 (1-2).  pp. 68 - 85. doi: 10.1504/IJVCM.2010.031802 

Irani, Z. , Lee, H. , Weerakkody, V. , Kamal, MM. , et al.   (2010)   'Ubiquitous participation platform for policy makings (UbiPOL): A Research Note'. International Journal of Electronic Government Research, 6 (1).  pp. 78 - 106. doi: 10.4018/jegr.2010102006 

Al-Sobhi, F. , Weerakkody, V.  and Kamal, MM.   (2010)   'An exploratory study on the role of intermediaries in delivering public services in Madinah City: Case of Saudi Arabia'. Transforming Government: People, Process and Policy, 4 (1).  pp. 14 - 36. doi: 10.1108/17506161011028786 

Weerakkody, V.  and Irani, Z.   (2010)   'A value and risk analysis of offshore outsourcing business models: An exploratory study'. International Journal of Production Research, 48 (2).  pp. 613 - 634. doi: 10.1080/00207540903175160 Download publication 

Weerakkody, V. , Dwivedi, YK.  and Kurunananda, A.   (2009)   'Implementing e-government in Sri Lanka: Lessons from the UK'. Information Technology for Development, 15 (3).  pp. 171 - 192. doi: 10.1002/itdj.20122 

Dwivedi, YK. , Weerakkody, V.  and Williams, MD.   (2009)   'Guest editorial: From implementation to adoption: challenges to successful E-Government diffusion'. Government Information Quarterly, 26 (1).  pp. 3 - 4. doi: 10.1016/j.giq.2008.09.001 

Weerakkody, V. , Dwivedi, YK.  and Irani, Z.   (2009)   'The diffusion and use of institutional theory: A cross-disciplinary longitudinal literature survey'. Journal of Information Technology, 24 (4).  pp. 354 - 368. doi: 10.1057/jit.2009.16 Download publication 

Kamal, MM. , Weerakkody, V.  and Jones, S.   (2009)   'The case of EAI in facilitating e-government services in a Welsh authority'. International Journal of Information Management, 29 (2).  pp. 161 - 165. doi: 10.1016/j.ijinfomgt.2008.12.002 

Dhillon, GS. , Weerakkody, V.  and Dwivedi, YK.   (2008)   'Realising transformational stage e-government: A UK local authority perspective'. Electronic Government, 5 (2).  pp. 162 - 180. doi: 10.1504/EG.2008.016645 

Weerakkody, V.  and Dhillon, G.   (2008)   'Moving from e-government to t-government: a study of process reengineering challenges in a UK local authority context'. International Journal of Electronic Government Research, 4 (4).  pp. 1 - 16. doi: 10.4018/jegr.2008100101 

Carter, L.  and Weerakkody, V.   (2008)   'E-government adoption: A cultural comparison'. Information Systems Frontiers, 10 (4).  pp. 473 - 482. doi: 10.1007/s10796-008-9103-6 Download publication 

Weerakkody, V. , Dwivedi, Y. , Brooks, L. , Williams, M.  and Mwange, A.   (2007)   'E-government implementation in Zambia: Contributing factors'. Electronic Government: An International Journal, 4 (4).  pp. 484 - 508. doi: 10.1504/EG.2007.015040 

Janssen, M. , Joha, A.  and Weerakkody, VJP.   (2007)   'Shared service arrangements in the public sector: an exploratory study'. Transforming Government: People, Process and Policy, 1 (3).  pp. 271 - 284. 

Choudrie, J.  and Weerakkody, V.   (2005)   'Exploring e-government in the UK: challenges, issues and complexities'. Journal of Information Science and Technology, 2 (2).  pp. 25 - 45. 

Choudrie, J. , Ghinea, G.  and Weerakkody, V.   (2004)   'Evaluating global e-government sites: A view using web diagnostics tools'. Electronic Journal of e-Government, 2 (2).  pp. 105 - 114. Download publication 

Currie, WL. , Wang, X.  and Weerakkody, V.   (2004)   'Developing web services using the Microsoft.Net platform: technical and business challenges'. Journal of Enterprise Information Management, 17 (5).  pp. 335 - 350. doi: 10.1108/17410390410560973 

Weerakkody, V. , Currie, WL.  and Ekanayaka, Y.   (2003)   'Re-engineering business processes through application service providers: challenges, issues and complexities'. Business Process Management Journal, 9 (6).  pp. 776 - 794. doi: 10.1108/14637150310506693 

Weerakkody, V. , Bennett, J.  and Tagg, C.   (1999)   'Implementing business process and information systems reengineering in Sri Lanka: Identifying critical success factors'. Journal of Scientific and Industrial Research, 58 (3).  pp. 160 - 170. 


Sahu, GP. , Dwivedi, YK.  and Weerakkody, V.   (2009) E-government development and diffusion: inhibitors and facilitators of digital democracy. Hershey, PA:  Information Science Reference 

Weerakkody, V. , Janssen, M.  and Dwivedi, YK.   (2009) Handbook of research on ICT-enabled transformational government: a global perspective.  Information Science Publishing 

Weerakkody, V.   (2009) Social and organizational developments through emerging e-government applications: new principles and concepts. Hershey, PA:  Information Science Reference 

Book chapters

Al-Busaidy, M.  and Weerakkody, V.  (2009)   'E-government implementation in Oman: a preliminary investigation', in Sahu, GP. , Dwivedi, YK.  and Weerakkody, V. (eds.) E-Government Development and Diffusion: Inhibitors and Facilitators of Digital Democracy.  Hershey, PA Information Science Reference pp. 272 - 280. 

Al-Shafi, S.  and Weerakkody, V.  (2009)   'Technology acceptance of free wireless internet park initiatives', in Sahu, GP. , Dwivedi, YK.  and Weerakkody, V. (eds.) E-Government Development and Diffusion: Inhibitors and Facilitators of Digital Democracy.  Hershey, PA Information Science Reference pp. 161 - 175. 

Weerakkody, V.  and Dhillon, G.  (2009)   'Moving from e-government to t-government: a study of process reengineering challenges in a UK local authority context', in Weerakkody, V. (ed.) Social and Organizational Developments through Emerging E-Government Applications: New Principles and Concepts.  Hershey, PA Information Science Reference pp. 349 - 364. 

Elnaghi, M. , Alshawi, S. , Weerakkody, V.  and Aziz, W.  (2009)   'Instigating transformational government at a municipality level: a case study', in Weerakkody, V. , Janssen, M.  and Dwivedi, YK. (eds.) Handbook of Research on ICT-Enabled Transformational Government: A Global Perspective.  Information Science Reference pp. 72 - 91. 

Williams, MD. , Dwivedi, YK. , Middleton, C. , Wilson, D. , et al.  (2007)   'Global diffusion of broadband: current state and future directions for investigation', in McMaster, T. , Wastell, D. , Fermeley, E.  and DeGross, JI. (eds.) Organizational Dynamics of Technology-Based Innovation: Diversifying the Research Agenda. (235/2007) : pp. 529 - 532. 

Conference papers

Omar, A. , Weerakkody, V.  and Millard, J.   (2016)   'Digital-enabled service transformation in public sector: Institutionalization as a product of interplay between actors and structures during organisational change' , the 9th International Conference on Theory and Practice of Electronic Governance. Montevideo, Uruguay. 1 - 3 March. doi: 10.1145/2910019.2910080 Download publication 

Weerakkody, V. , Dwivedi, Y. , Williams, M. , Brooks, L.  and Mwange, A.   (2007)   'E-government implementation in Zambia: contributing factors' , 13th Americas Conference on Information Systems. [unpublished].  

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