Information on Requesting Refund
Guidance Notes for the Refund Request Form
Please use this form to request a refund of an accommodation related credit on your University account. Before you fill in the form, please read the following:
- Refunds usually take approximately 2 to 3 weeks to be processed by the Finance Office.
- A refund will only be processed providing there is no outstanding balance on your University account.
- Standard Refund Method: Your refund will be returned to you by cheque if you made the payment/s online or by cash. If you paid by card/s to the Cash Office the refund/s will be returned to the card/s the payment/s were made from. If the payment/s were made by bank transfer/s then the refund/s will be made to the same account/s.
- If a relative or friend has made the payment/s the refund will be returned to the payee. The Payee's permission is required if they agree for the refund to go to a different account/person.
- Brunel and LIBT Students - If you want to change the method of the refund, please contact the Student Centre by email at student.centre@brunel.ac.uk or by telephone on +44 (0) 1895 268 268 after submitting the refund form.
- Visiting Students, Staff and Departmental Visitors - If you want to change or discuss the method of the refund, please contact the Income and Credit Control department by email at sledger@brunel.ac.uk after submitting the refund form.
