The Library Helpdesk acts as the first point of contact for many enquiries, or you can ask a question online.
Subject Liaison Librarians are available to give you help and advice remotely by e-mail, as well as face-to-face.
Before You Go On Placement
We can give you help and advice by phone or by e-mail once you have started your placement, but you can save yourself time by making sure that you have assessed your library and information needs before you go on placement. You can access our e-resources while you are away, just use your Brunel network username and password and remember to use the Library website's links to access our subscriptions, eg: databases, e-books and e-journals which can be found via Library Search.
If you intend to visit another university with your laptop while you are away you may wish to register for the EduRoam service. See the Connect portal for more details. We recommend that you should always use the links to e-resources from these Library web pages. Should you have any difficulty connecting to any of the subscribed e-resources, however, you may find the Computer Centre's AnyConnect VPN Universal application useful. See the Connect portal and select the relevant service package for more details.
Book fetching service
You may submit requests for books to be collected from the shelves for you. Requests received before 12.00 (midday) will be available from 12.00 the following day, excluding weekends. We can fetch and hold up to six items at one time, but please ensure that you are able to collect all requested items in one visit. Satisfying these requests depends on the availability of the book(s) in the Library at that time.
Requested books can only be collected from the Help Desk during core hours.
Request this service online (you will need to login using your Brunel network username and password)
Telephone +44 (0) 1895 266141
Visit the Help Desk in person
If you are a student on thin sandwich, thick sandwich, teaching practice or any other type of work placement which lasts ten weeks or more, you are eligible to join the SCONUL Access scheme. This means that you will be able to join certain other university libraries and borrow some types of material from them.
For information about the SCONUL Access scheme and guidance on how to join, follow the link above and answer the questions about your status. Then choose the library that you want to visit from the list or map and apply to them directly using the button on screen.
You can access many of the Library's services without coming into the University, such as the Library Search search tool, the Library catalogue, databases and electronic journal collections, which offer the full text of many journals. For more information, links to resources and guidance, see our Finding Resources pages.
You may need to use these for literature searches and research. If you are unfamiliar with these resources, it would be a good idea to visit the Library before you go on placement.
Using Other Libraries
See our page for Distance Learners. Also consult the page about finding materials at other Libraries. These cover public, national, and institutional libraries in addition to other academic libraries that are not included in the SCONUL Access scheme.