Dr Pamela Abbott

Contact

Information Systems and Computing St John's 132 Brunel University Uxbridge UB8 3PH United Kingdom

Tel: +44 (0)1895 267334 Fax: +44 (0)1895 251686 Email: pamela.abbott@brunel.ac.uk

Research Interests

The social, political and economic implications of information systems use, implementation and development in developing or newly industrialising countries. The socio-cultural implications of the globalisation of information technology. Discourses on globalisation and the organisation of work practices such as offshore outsourcing. How ICTs are implicated in our contemporary reconceptualisations of space, place and time.

University Research Centre Membership

Publications

Journal Papers

(Forthcoming) Abbott, P., Zheng, Y., Du, R. and Willcocks, LP., From boundary spanning to creolization: A study of Chinese software and services outsourcing vendors, Journal of Strategic Information Systems In Press

(Forthcoming) Abbott, P., Zheng, Y. and Du, R., Innovation through collaborative partnerships: creating the MSN News for iPad app at VanceInfo Technologies, Journal of Information Technology Teaching Cases In Press

(Forthcoming) Suri, GS. and Abbott, P., IT cultural enclaves and social change: The interplay between Indian cultural values and Western ways of working in an Indian IT organization, Information Technology for Development In Press

(2013) Abbott, P., How can African countries advance their outsourcing industries: An overview of possible approaches, The African Journal of Information Systems 5 (1) : 27- 35

(2012) Abbott, PY. and Jones, MR., Everywhere and nowhere: nearshore software development in the context of globalisation, European Journal of Information Systems 21 (5) : 529- 551

(2012) Ai, S., Du, R., Abbott, P. and Zheng, Y., Internal and contextual factors, knowledge processes and performance: From the Chinese provider's perspective, Expert Systems with Applications 39 (4) : 4464- 4472

(2012) Dasuki, SI., Abbott, P. and Kashefi, A., The impact of ICT investments on development using the capability approach: The case of the Nigerian pre-paid electricity billing system, The African Journal of Information Systems 4 (1) : 31- 45

(2012) Kashefi, A., Bell, D. and Abbott, P., The influences of employees' emotions and cognition on IT adoption: Some perspectives from Iran, International Journal of Social and Organizational Dynamics in IT (IJSODIT) 2 (3) : 1- 16

(2011) Feng, J., Du, R., Ai, S., Zheng, Y. and Abbott, P., An empirical research of relation norms on IT outsourcing performance, International Conference on Advances in Engineering 2011 24 214- 218

(2011) Du, R., Ai, S., Abbott, P. and Zheng, Y., Contextual factors, knowledge processes and performance in global sourcing of IT services: An investigation in China, Journal of Global Information Management 19 (2) : 1- 26

(2007) Carmel, E. and Abbott, P., Why "nearshore" means that distance matters, Communications of the ACM 50 (10) : 40- 46

(2006) Zweig, P., Kaiser, K., Beath, C., Bullen, C., Gallagher, K., Goles, T., Howland, J., Simon, J., Abbott, P., Abraham, T., Carmel, E., Evaristo, R., Hawk, S., Lacity, M., Gallivan, M., Kelly, S., Mooney, J., Ranganathan, C., Rottman, J., Ryan, T. and Wion, R., The information technology workforce trends and implications 2005-2008, MIS Quarterly Executive 5 (2) : 101- 108

(2005) Abbott, PY., Software export strategies for developing countries: A caribbean perspective, Electronic Journal of Information Systems in Developing Countries 20 (1) : 1- 19 Download publication

Conference Papers

(2012) Abbott, P., Zheng, Y., Modi, S. and Du, R., Moving up the value chain: exploring the issues for Chinese software & services outsourcers, Pacific Asia Conference on Information Systems, PACIS 2012 Proceedings

(2012) Kashefi, A. and Abbott, P., The influences of employees' emotions and cognition on IT adoption: Some perspectives from Iran, Hawaii International Conference on System Sciences, Proceedings of the Annual Hawaii International Conference on System Sciences 5152- 5161

(2011) Dasuki, SI. and Abbott, P., ICT and empowerment to participate: A capability approach, 17th Americas Conference on Information Systems

(2011) Dasuki, SI. and Abbott, P., The impact of ICT investments on development: Lessons from the Nigeria pre-paid electricity billing system, 11th IFIP 9.4 Conference on Social Implications of Computers in Developing Countries

(2011) Nasir, IN., Abbott, P. and Fitzgerald, G., Shared services centres: A case study on a dispersed services oriented organization, 5th Annual Global Sourcing Workshop

(2010) Dasuki, SI. and Abbott, P., Evaluating the effects of ICTs on development using the capability approach: The case of the Nigeria pre-paid electricity billing meter, 3rd Annual SIG GlobDev Workshop at the International Conference on Information Systems, http://www.globdev.org/?q=node/96

(2010) Abbott, P., Zheng, Y., Du, R. and Willcocks, LP., From boundary spanning to creolization: cross-cultural strategies from the offshore provider’s perspective, Americas Conference on Information Systems

(2009) Singh, GS. and Abbott, P., Cultural enclaves: the interplay between Indian cultural values and Western ways of working in an Indian IT organisation, 2nd Annual SIG GlobDev Workshop at the International Conference on Information Systems

(2009) Du, R., Ai, S., Abbott, P. and Zheng, Y., Knowledge processes in offshore outsourcing in Xi’an China, International Conference on Knowledge Management

(2007) Abbott, P. and Jones, MR., Everywhere and nowhere: nearshore software development in the context of globalisation, 2nd International Conference on Management of Globally Distributed Work Download publication

(2007) Abbott, P., What do we know about distance in offshore outsourcing?, First Information Systems Workshop on Global Sourcing

(2006) Carmel, E. and Abbott, P., Configurations of global software development: offshore versus nearshore, International Workshop on Global Software Development for the Practitioner (GSD'06)

(2006) Nikolychuk, L. and Abbott, P., In defense of content analysis methodology, 5th European Conference on Research Methods in Business and Management

(2006) Abbott, P., The influence of location and proximity in offshore/nearshore outsourcing arrangements: a survey of industry practitioners, 3rd CEMS Research Seminar on Supply Chain Management

(2003) Abbott, P., Implementing global strategies in a local context: software outsourcing in the caribbean, IFIP TC8 & TC9 / WG8.2 & WG9.4 Working Conference on Information Systems Perspectives and Challenges in the Context of Globalization

(2002) Abbott, PY. and Jones, MR., The importance of being nearest: nearshore software outsourcing and globalisation discourse, IFIP TC8 / WG8.2 Working Conference on Global and Organizational Discourse About Information Technology

Book Chapters

(2012) Abbott, P., Zheng, Y., Du, R. and Willcocks, LP., Offshoring: Cross-cultural strategies from the offshore provider's perspective. In: Willcocks, LP. and Lacity, MC. eds. The New IT Outsourcing Landscape: From Innovation to Cloud Services. Basingstoke, Hampshire : Palgrave-MacMillan 206- 221

(2011) Nasir, IN., Abbott, P. and Fitzgerald, G., Shared services centres: A case study on a dispersed services oriented organization. In: Kotlarsky, J., Willcocks, LP. and Oshri, I. eds. New Studies in Global IT and Business Service Outsourcing: 5th Global Scourcing Workshop 2011, Courchevel, France, March 14-17, 2011, Revised Selected Papers. Berlin : Springer (91) : 175- 200