Towards the Development of a

Model for the Adoption of Integration Technologies





Marinos Themistocleous*, Khalil Khoumbati and Zahir Irani


Information Systems Evaluation and Integration Network Group (ISEing)

Department of Information Systems and Computing

Brunel University











The rapidly changing field of Information Technology (IT) has resulted in the development of diverse software applications that are based on heterogeneous platforms, standards and architectures. Thus, the vast majority of organisations confront significant problems with information sharing and business process automation and integration. Since the 1960ís organisations have deployed various integration technologies such as Electronic Data Interchange (EDI), Enterprise Application Integration (EAI) and Web Services to piece together their disparate systems. EDI technology has been well explored through the literature and the main concepts and factors related to its introduction have been analysed and explained. On the contrary, there is a need to further investigate the adoption of EAI and Web Services. Both of these technologies are relatively new and there is limited literature on their adoption. This paper attempts to study the adoption of integration technologies. A comparative analysis of the main adoption models of integration technologies is presented, and common factors are identified and discussed. The authors propose that these common factors can be used as the main constructs of a model that might explain influential factors for the adoption of integration technologies. The proposed model is important as it might explain issues that will possibly affect the introduction of new integration technologies. Thus, it extends the body of knowledge and contributes towards the development of a theory for the adoption of integration technologies.


KEYWORDS: Integration technology, Adoption Model, Case Study