Skip to main content

Performance Feedback

The West London Assessment Centre is an accredited member of the Disabled Students Allowance Quality Assurance Group (DSA/QAG) and is a member of the National Network of Assessment Centres (NNAC).


"I would highly recommend this centre to any friends of mine.

"The centre provides life changing help. I feel much more reassured going into university due to the helpfulness and great insight of the staff.

"Matt was really approachable and helpful, thought the assessment was very good. Thanks.

"The administrator that helped me was amazing.  She supported me in the process throughout and went over and above to find a way that worked for me.  The assessor who I saw was equally amazing.  She facilitated the conversation so well and really took the time to understand my needs fully.  Overall, it was a very positive experience.

"Massive thanks to Bob - so helpful and professional.

"Jo was fantastic - she was so confident and knowledgeable, but more importantly she was lovely, warm and kind. She was very empathetic and understanding to the difficulties I had. She always gave me space to express my thoughts and explore my difficulties on my own, and she was very intuitive without ever assuming a struggle I had...

"I had a great experience."  

"Mr Williams was extremely helpful and friendly and he made me feel much less anxious about going to university.  I think he is a very, very good assessor.  Thank you.

"No improvements, even though the corona virus must have been a learning curve for the centre.  I found the process very helpful and encouraging."  

"The assessor was really nice.  Was really informative.  Had great ideas of how I could get support with studying."  

"The interviewer was very positive and helpful.

"She was very helpful and made things clear to understand through speech and demonstration.  She did her best for me."  

"Kevin put me at ease as I am always worried about everything.  Kevin was extremely kind and gave me plenty of time to talk about my disabilities."  

The West London Assessment Centre aims to provide excellent needs assessment reports and customer service. However if you feel we have not provided this, please consult our complaints procedure.