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Find out about our services

We have a range of support services in various areas to help and guide you throughout your Brunel journey.

This page outlines where to go to find out more about what's on offer at Brunel, highlights our support services and how to contact them in person or virtually.

We have a dedicated student hub called BruNet where you can find out everything you need to know about studying at Brunel. Visit students.brunel.ac.uk for information on how to access all our services, catch the latest news and look out for our virtual and campus events.

 

 Join us for a fun online quiz to see what you know about the Library, ASK and Student Support services.

Friday 25 September

Prizes to be won! 

 

 

 

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Supporting you banner
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Student Services

Find about the support services available to students at Brunel

Student Centre

The Student Centre is here to help you through your student journey from registration to graduation. They provide a full range of administrative support services, information and guidance for all students in one central location.

If you are an undergraduate, postgraduate or research student, whether you're studying a short course, studying part time or studying as a distance learner and if you are a home or international student – we're available to help.

Visit the Brunet webpage to find more information on how to contact the Student Centre.

Student Advisers

The Student Adviser team handle a range of administrative enquiries including student registration, ID cards, finance/funding enquires, parking, travel discounts (Transport for London/Rail Card) and confirmation of study letters and more.

Immigration Team

The Immigration team provide assistance in specialist immigration advice to enrolled international, exchange and study abroad students, their dependants and graduates of the University. They assist with visa extension applications, lost BRP's and more.

Student Support & Welfare Team

The Student Support and Welfare Team are available to offer support and guidance on a range of personal, welfare and financial issues. They are here to help you access the support that is right for you; you can make appointments through this team to access the Counselling and Mental Wellbeing Service and Disability and Dyslexia service. This team also runs BruWell, the University's health and wellbeing campaign -  so look out for competitions, initiatives and events throughout the year!

To find our more or book an appointment visit the Brunet webpage.

Student Wellbeing

The Student Wellbeing service is here to provide additional support for all students.

If you have a disability, a long term medical condition or a specific learning difficulty such as dyslexia the team of advisers in the Disability and Dyslexia Team can support you throughout your studies.

If you are feeling low or have a long term mental health condition, such as depression, anxiety or an eating disorder then please check out our Mental Wellbeing page to see what services could benefit you.

We would encourage you to register with the service as early as possible so that your support requirements are in place when for the start of your studies. To make an appointment to see any staff member in Student Wellbeing, please contact the Student Support and Welfare team on 01895 267045 or email studentsupport@brunel.ac.uk

You can watch our webinar below to find out about the support Student Wellbeing can offer to students with a disability.

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Brunel Support (Blue)
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Disability Support Webinar

Faith and Spirituality

The Chaplaincy is both a place and a team of people that offer opportunities for students to unwind and to explore faith and spirituality. Multi-faith Chaplains are available throughout the week via an informal Listening Service to offer personal help, advice, and spiritual support. The team is located in the Meeting House, a dedicated space that can be used for prayer, quiet self-reflection or meditation.

To meet our Chaplains or find out more about faith and spirituality at Brunel, visit the Brunet webpage.

Medical Centre

The on-campus Brunel Medical Centre offers a range of free NHS services to students, including vaccinations. Make sure to register as soon as you as can so their team of doctors and nurses can advise you on health care and provide support if your become unwell. 

You can benefit from these services if you live on campus or within a 2 mile radius of Brunel. If you live outside of the catchment area but still want to register with the Brunel Medical you can visit the webpage for more details.

Registation is free, fast and easy via the Brunel Medical Centre webpage 

The Library

Brunel's Library is located in the Bannerman Centre, in the centre of campus. We provide electronic and print books and journals, both academic and professional, to support you in your studies. Other resources include financial databases, standards, the Law Library and other specialist online resources relevant to all disciplines studied at Brunel. Rapid and straightforward access to your required and recommended reading is available via the online reading list system.

We provide various types of study space – all spaces currently need to be booked in advance – numerous pc workstations and Wi-Fi. The Academic Liaison Librarian for your subject works with your department to ensure the Library collections and services meet students’ needs. Your Academic Liaison Librarian can provide support on a range of topics including referencing (citation), literature searching and using databases.

To find out more, please take a look at our Online Library Welcome Guide

The main Library pages can give you much more information, and you can see the latest news about library opening and accessibility in this guide.

We hope you enjoy being at Brunel. Please email us – library@brunel.ac.uk – if you have any queries.

Academic Skills Service (ASK)

ASK can support you by helping to develop your skills needed to learn independently and thrive academically as your transition into univeristy life, whatever their level or subject.

We have events throughout the year to help you develop your maths, statistics, writing or study skills or you can make an appointment to see one of our advisers.

Find out more about ASK in our video below and view our information on BruNet here.

Peer Assisted Learning (PAL)

PAL is led by our current students to help you transition into your first year of university life. The sessions are designed to provide you with an opportunity to develop your independent study skills required for successful university study, discuss course content with your peers, ask questions about university life and build friendships in a safe environment. PAL sessions are informal and only available to you in your first year and will be hosted solely online in 2020-2021. Watch our video below and find out more here.

 

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Welcome to ASK

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Headstart-02
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Welcome to PAL

Professional Development Centre (PDC)

The PDC's services can help you develop the skills and experience needed to stand out in the job market. Find out more here.

The team offer advice on finding a placement, career planning advice, support for entrepreneurs and freelancers along with opportunities to learn a language for free, volunteer, find a part-time job and sign up for employability programmes. You can find out all about these services on BruNet, under the 'Careers' tab on the top of the page.

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bae futurecareers
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Find out what the PDC can offer you

Our READY employability programme, exclusively for new students, is run by the PDC. It's a fantastic opportunity to develop and further your skills whilst working as a team to pitch innovative ideas to help a refugee camp in Zambia. Find out more and sign up here.

Keep an eye out on their various events where you can network and connect with employers throughout the year on BruNet's What's On page.

 

 Blackbullion - money advice platform

One of the most useful things you’ll learn at university is how to manage your money and make sure your funds last.

Brunel has partnered with Blackbullion to bring you an online money advice and guidance platform. Sign up here here with your Brunel email address. It’s free!

You can earn your 'finance freshers badge' by completing modules on:

  • What funding you are eligible for
  • How the student loan system works
  • How to make your money last
  • Opening a bank account
  • and much more.

For more guidance on managing you money you can contact the Student Support and Welfare Team at studentsupport@brunel.ac.uk or the Student Union Advice Service.

You can also visit the Brunet pages for more Advice on budgeting.


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Campus ba
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Campus Security

Meet our Brunel Bobby and find out about security on campus

 Visit the Brunet webpages for more information on Staying Safe on Campus and how to contact the Security Team.

Report + Support

Report and Support

 Visit the Report +Support portal to:

  • Access information on bullying, harassment, racial abuse, sexual violence & more.
  • Request contact from the Student Support and Welfare Team to discuss an incident or concern.
  • Report an incident or concern anonymously.

Coronavirus information

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We've made some important changes to campus this year to keep students and staff safe and well.

Visit the Brunet Brunel in 2020 webpages for more information and to keep updated on how we have adapted:

  • Delivering your education
  • Keeping you safe
  • Student Experience
  • Living on campus

We encourage all students to register with the Brunel Medical Centre so that their team of doctors and nurses can provide you with healthcare advice and support if you are clinically vulnerable or should you become unwell.