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Age UK - Retail Volunteer



Details of the Charity:

Age UK is the country's leading charity dedicated to helping everyone make the most of later life. The over-60s is the fastest-growing group in society and there are more of us than ever before. Ageing is not an illness, but it can be challenging. At Age UK we provide services and support at a national and local level to inspire, enable and support older people. We stand up and speak for all those who have reached later life, and also protect the long-term interests of future generations.

 

 

Details of the Volunteering Opportunity:

  • To sort and price all donated items, ensuring that only those of an acceptable standard are retained for selling.
  • To steam/iron clothes selected for selling.
  • To clean and wash bric-a-brac items selected for selling.
  • To assist with arranging items for display.
  • To serve customers and operate the till.
  • To keep the stockroom and retail areas clean, tidy and free from hazards.
  • To take every opportunity to sell all items.
  • To maintain a customer friendly atmosphere at all times.
  • To answer the telephone when directed.
  • To sign up new Gift Aid customers
  • To sort items into saleable merchandise for eBay site. Be able to recognise stock that will generate more income online as opposed to a high street shop.     
  • Prepare products for sale by steaming (if applicable), sizing, labelling, photographing each item onto eBay. Create eye-catching, accurate descriptions for each product to maximise sales by considering their brand, uniqueness, quality and seasonality.

Skills Required:

  • Patience and sensitivity.
  • Enthusiasm.
  • To sort and price all donated items, ensuring that only those of an acceptable standard are retained for selling.
  • Reliability.
  • Good interpersonal skills and be able to talk to a wide variety of people.
  • Ability to speak with those hard of hearing.
  • A commitment to the role To steam/iron clothes selected for selling. To clean and wash bric-a-brac items selected for selling.
  • To assist with arranging items for display.
  • To serve customers and operate the till.
  • To keep the stockroom and retail areas clean, tidy and free from hazards.
  • To take every opportunity to sell all items.
  • To maintain a customer friendly atmosphere at all times.
  • To answer the telephone when directed.
  • To sign up new Gift Aid customers.
  • To sort items into saleable merchandise for eBay site. Be able to recognise stock that will generate more income online as opposed to a high street shop.  
  • Prepare products for sale by steaming (if applicable), sizing, labelling, photographing each item onto eBay.

Additional Benefits:

  • Clearly defined voluntary role within the organisation.
  • Provide induction, information and training to enable you to carry out your role effectively.
  • Support your development within the role and your personal development by offering appropriate induction, training and feedback opportunities.
  • Provide you with the policies, procedures and standards of the organisation in relation to volunteers.
  • Provide an accessible complaints procedure.
  • Provide references where needed after 6 months volunteering
  • Out of pocket expenses
  • You will become a member of the organisation
  • Interested? Apply below:
    Please note '*' denotes mandatory fields
  • Name
  • Have you come to study at Brunel from outside the EU
  • If you are an international student which visa do you hold?