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Fulham Good Neighbours - Digital Skills Volunteer

Details of the Charity:

Fulham Good Neighbours support mainly older people, including those with dementia, with practical tasks at home such as basic DIY, gardening, and decorating. We do what any good neighbour would: collect medication, escort to appointments, accompany shopping and take care of pets, to name just a few of our free services. We also run a dedicated befriending scheme, a Digital Inclusion project and a range of social clubs to help beat isolation and loneliness.

Details of the Volunteering Opportunity:

The role revolves around providing digital, and IT support for older people who wish to learn or improve their skills in using new technology.

This could include the following tasks:

  • Explain and demonstrate how to use laptops, tablets, smartphones
  • Support beneficiaries to use email, social media, Skype, WhatsApp etc. to connect with friends and loved ones
  • Explore online shopping opportunities and how to use various platforms
  • Explore how to find medical information and/or book GP appointments online
  • Show beneficiaries how to research social activities and local services
  • Demonstrate how to use calendars and/or set up helpful reminders

Time commitment:

We are looking for someone who could volunteer with us for 3 months or longer, for around 2 hours/week.


You will be reporting to Fulham Good Neighbours main office, but you will conduct one to one support visits at the beneficiaries’ homes.

What training will be necessary and available:

No formal training is required. We will provide you with all the required information upon induction and provide you with volunteer guidelines. 

Skills Required:

  • Good communication skills
  • Patience and sensitivity
  • An ability to deal with emergencies
  • An understanding of the need for confidentiality
  • To be able to recognise and work within personal and organisational boundaries
  • An understanding of the need for confidentiality
  • Willingness to work without direct supervision

Additional Benefits:

  • Travel expenses reimbursed
  • Get involved with your local community
  • Join an exciting and dynamic organisation
  • Volunteering hours go towards the Brunel Volunteers Award
  • Interested? Apply below:
    Please note '*' denotes mandatory fields
  • Name
  • Have you come to study at Brunel from outside the UK
  • If you are an international student which visa do you hold?