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HomeStart Ealing – Volunteer Mentor/Befriender

Details of the Charity:

We are a local based charity that have been successfully operating for over 20 years in Ealing. We support families in the borough with a child under the age of 5 years by providing emotional, practical and advisory support. This is performed through a team of fully trained volunteers who work closely with families, visiting them each week for 2-3 hours. Support typically lasts for up to 3-4 months and volunteers receive regular supervision from Coordinators. All volunteers have access to on-going training and are invited to attend social events to engage with other volunteers.

Details of the Volunteering Opportunity:


To provide regular support, friendship and practical help to families with at least one child under the age of 5 years or are experiencing difficulties or under stress.


To visit families in their own homes on a regular basis to offer one, or a combination of the following:

  • Friendship
  • Practical help
  • A listening ear
  • Support for outings or appointments in the local community
  • The opportunity to develop a new relationship, new ideas or skills – leading to increased confidence
  • Links to appropriate community resources and support systems


2-3 hours per week. Volunteers are required to commit themselves to a minimum of one year visiting upon completion of the Preparation Course.

Skills Required:

  • Ability to communicate effectively and sensitively
  • Good listening skills
  • Non-judgemental and empathetic approach to others
  • Parenting or child rearing experience (can be work related)
  • An awareness and sensitive to different lifestyles, child rearing practices and attitudes
  • Flexibility in responding to a variety of family situations and get on with adults and children
  • Commitment to Home-Start Ealing’s Equal Opportunities, Confidentiality and Safeguarding Policies
  • A good level of spoken English to participate in the Preparation Course and support families
  • Willingness to attend and participate fully in the Volunteer Preparation Course, annual Safeguarding Training and to be supervised by a Coordinator on a regular basis

*DBS required – provided free of charge by Brunel Volunteers

Additional Benefits:

  • Travel expenses reimbursed
  • Access to additional training courses (after 6 months volunteering)
  • All hours volunteered will be recorded on your H.E.A.R – which goes on your permanent university record
  • Hours volunteered will contribute towards your Brunel Volunteers Award, which leads to an invitation to the Brunel Volunteers Awards Ceremony.
  • Interested? Apply below:
    Please note '*' denotes mandatory fields
  • Name
  • Have you come to study at Brunel from outside the EU
  • If you are an international student which visa do you hold?