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The Royal Marsden - Safety & Triage Volunteer

Details of the Charity:

Based in London and Surrey, The Royal Marsden is a leader in the field of cancer treatment and research. It provides inpatient, day care and outpatient services for all cancers, and pioneers and innovates in cancer nursing, treatment and drug development.

Details of the Volunteering Opportunity:

Provide a presence at the entrance to the hospital, to provide information, ensure visitors maintain compliance with our visitor’s policy and to triage patients and visitors using temperature checking technology.

All shifts available Monday-Sunday. Ideally, we would like to cover the entrances from 07:30-19.30 so flexible on shift patterns but we are looking for regular and consistent cover (3-4 hour shifts)



Tasks may include the following:


  • Welcome patients, staff and visitors to the hospital and advise of the process for entering the site
  • Provide up to date information in relation to the visitor’s policy
  • Ask patients/visitors to complete mandatory Covid-19 questions
  • Direct patients or visitors to the location as required or through the appropriate pathway
  • Using thermometer device  for fever checking, measuring the temperature of patients and visitors as they enter the hospital (full training provided)
  • Escalate identified clinical issues or questions to the appropriate clinical support
  • Ensure patients and visitors are wearing masks, practice social distancing and hand hygiene procedures as required
  • Provide general support
  • Appropriate PPE provided




Skills Required:

  1. Confident.
  2. Friendly.
  3. Welcoming.
  4. Good communication skills.

Additional Benefits:

Free drinks (lunch depending on length of shift covered) references provided,
  • Interested? Apply below:
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  • Name
  • Have you come to study at Brunel from outside the EU
  • If you are an international student which visa do you hold?