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BEfriend – Volunteer Befriender



Details of the Charity:

BEfriend (formerly the Volunteer Link Scheme) was established in 1994. We provide one-to-one volunteer befriending to people within the London Borough of Ealing who are housebound and socially isolated as a result of disability or long term illness. Most of our clients are elderly, with 86% being aged over 75 years, although we also help younger clients with disabilities it they are unable to access other services.We recruit and train volunteers who make well over 2,500 visits to vulnerable people every year. The volunteer’s main role is to relieve isolation by making regular visits and providing social companionship. Volunteers can also help a housebound person to get out of the house if they wish, or spend time talking with them at home.

 Since the Covid 19 epidemic all our volunteers training is online and visits are carried out with social distancing. Guidelines for this are covered in the training.

Details of the Volunteering Opportunity:

  • Your tasks as a volunteer are as follows:-
  • Visit your client on a regular basis as agreed, spending up to 3 hours with them, using social distancing
  • Report back to BEfriend any issues or concerns that you have relating to your client
  •  Inform your client and the BEfriend office if you can’t make your meeting with a client
  • Complete and return monthly monitoring reports and expenses forms within the time limit specified
  • Attend a Volunteer Review meeting with a BEfriend Coordinator 6 months after you commence volunteering and annually thereafter
  • Undertake our Volunteers Induction training and specialist training as required
  • Attend further BEfriend training courses where possible
  • Each month, as part of your monthly monitoring report, to either claim expenses, donate expenses back to BEfriend or declare that you have not incurred expenses
  • Carry out your volunteerins

Skills Required:

  • To have good listening and communication skills
  • To be compassionate and non-judgmental in your attitude towards clients
  •  To ensure that you are reliable and punctual when visiting clients and returning your monthly monitoring forms
  • To be conscientious with your volunteering and any follow up required for clients
  • Understanding and empathy for a vulnerable client group 
  • Ability to work alone and cope well in one-to-one situations 
  • Understanding of and willingness to work within the BEfriend framework including following policies and procedures 
  • To be available once a week for up to three hours to visit your client 
  • No particular experience is required to become a volunteer with BEfriend

Additional Benefits:

 Undertake an enhanced DBS check (paid for and organised by us). The check is carried out as part of our Safeguarding policy to protect our clients who are ‘vulnerable people.

  • Hours volunteered will be added on your H.E.A.R – which goes on your permanent university record
  • All hours volunteered will contribute towards your Brunel Volunteers Award, which may lead to an invitation to the annual Brunel Volunteers Awards Ceremony in May
  • Interested? Apply below:
    Please note '*' denotes mandatory fields
  • Name
  • Have you come to study at Brunel from outside the EU
  • If you are an international student which visa do you hold?