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Resources for Autism - Family Laison Volunteer

Details of the Charity:

Resources for Autism is a charity that aims to improve the lives of children and adults who are diagnosed with autism; providing practical autism-specific services and support to families.

Details of the Volunteering Opportunity:

To help us connect with and maintain quality support for our Reach Out volunteer led befriending and mentoring service through calling families (service users) and volunteers on a regular basis:

  • Enabling feedback and updates on our community befriending programme
  • Providing a link between parents/families and the organisation in an informal way
  • Maintaining contacts between families, service users and RFA


  • Check in calls and follow up emails with families who are receiving a Reach out service
  • Check in calls and emails with volunteers – to enquire how are the visits are going, and any areas that may need support
  • Recording key points from calls and updating the coordinator/volunteer manager
  • Updating our database
  • Support with other admin when needed and in agreement with volunteer


This role can be carried out remotely (from volunteer home), if volunteer has own laptop this can be used. This role will be 2-4 hrs/week

  • Phone calls may be made across London and West Midland regions

Skills Required:

  • Comfortable making calls to families and volunteers (an initial script and support will be given)
  • Confident/comfortable to work on own and to be self-motivated
  • Empathetic and non-judgemental
  • Positive interpersonal skills and confident in communicating with others
  • Basic IT skills – willing to learn database entry

Additional Benefits:

  • Great induction training for all our volunteers
  • New experiences and opportunity to develop skills
  • Travel expenses
  • To be part of a caring and dynamic organisation
  • Volunteering Hours to go towards the Brunel Volunteers Award

  • Interested? Apply below:
    Please note '*' denotes mandatory fields
  • Name
  • Have you come to study at Brunel from outside the UK
  • If you are an international student which visa do you hold?
  • Would you like to sign-up for a weekly volunteering Newsletter?