The Brain Tumour Charity - Support Line Volunteer
Details of the Charity:Share this
The Brain Tumour is a charity dedicated to a world without brain tumor victims. The organisation invest in forward-thinking research, specialist support services, and lobbying for more urgent change as the research into brain tumours is still woefully underfunded, within just 3% of the money spent each year on cancer research in the UK spent on brain tumours.
Details of the Volunteering Opportunity:
In this role, you will be on the frontline of The Brain Tumor Charity support services ensuring those supported by the charity get the best service possible. As a Support Line Volunteer, you will gain experience in using databases and improve your communication, problem-solving, teamwork, and collaboration skills.
Typical duties include:
- Answering incoming calls to the Support Line with empathy and understanding
- Asking specific questions to understand the caller’s support needs and transferring them to the appropriate teams
- Recording information about the calls onto a secure database
- Assisting the support team in specific project areas where appropriate
Please note, the Brunel Volunteers team would like you to commit to a minimum of 2-3 months.
Additional Benefits:
- Volunteering Hours to go towards the Brunel Volunteers Award
- Volunteering achievement recognised on your HEAR Transcript