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Professor Ray Hackney

Professor Ray Hackney
Director of Strategic Engagement


I am currently Director of Strategic Engagement and Chair in Business Systems, former Director of Postgraduate Research and Head of the Information Systems Evaluation research group within the Business School I have contributed extensively to research in the field of information systems and management with publications in numerous national and international conferences and journals. In addition, I have taught and examined on a number of Doctoral and MBA programmes including Manchester Business School and the Open University. I also led the organising committee for the annual BIT and BITWorld Conference series and a member of the Strategic Management Society and Association of Information Systems. In recent years, I have served on the Board of the UK Academy for Information Systems since 1997 and was also the Vice President Research for IRMA (USA). I am currently Associate Editor of the JGIM, JEUC, JLIM, ACITM, EJIS and case editor for IJIM.

My research interests are the strategic management of information systems within a variety of organisational context, with an increasing speciality in government sectors and I have contributed to a number of EPSRC and European funded research projects. I am a former President of the Information Resource Management Association (IRMA-USA) and now an Executive Member of the Information Institute I also recently served on the European Doctoral Association for Management & Business Administration (EDAMBA) Executive Committee.


PhD (Cranfield), MA (Keele), BSc (Hons) (Staffs), Cert Ed (Manchester), FHEA


As Director of Strategic Engagement my responsibilities are varied and focused essentially to manage the process of achieving 'triple-crown' accreditation for the Business School

Newest selected publications

• Tassabehji, R., Hackney, RA. and Maruyama, T. (2018) 'Evaluating Digital Public Services: a contingency value approach within three exemplar developing countries'. Information Technology and People. ISSN: 0959-3845 Open Access Link

Journal article

Al Hawamdeh, N. and Hackney, RA. (2018) 'An investigation of knowledge brokering during service encounters'.KM2018. Pisa, Italy. 20 - 23 JuneOpen Access Link

Conference paper

Al Habsi, ZS., Hackney, RA. and Dey, B. (2017) 'The Dynamic of Value Co-Creation and its interrelationship with employer branding: a study on the hotel industry in Oman'.Academy of Marketing. University of Hull. 14 - 6 JulyOpen Access Link

Conference paper

Leong, C., Pan, S. and Hackney, RA. (2017) 'Managing User Diversity in ES Pre-Implementation through Discursive Framing: A Spatio-Temporal Analysis'. IEEE Transactions on Engineering Management. pp. 113 - 129. ISSN: 0018-9391 Open Access Link

Journal article

Tassabehji, R. and Hackney, RA. (2017) 'The Impact of ICT on Public Service Development in Africa: an empirical analysis'.IFIP-EGOV2017. St Petersburg, Russia.Open Access Link

Conference paper
More publications(96)