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2017 National Student Survey: Brunel climbs satisfaction ranking


In the latest National Student Survey (NSS), Brunel University London’s ranking for overall student satisfaction has risen to 78th out of 148 institutions – up from 111th out of 153 in 2016.

The NSS is an annual survey of final-year undergraduate students who have attended higher education institutions in the UK. Responders answer questions about their course and their overall university experience.

Brunel’s score for overall satisfaction increased by 1% from 83% last year to 84%. This means that five out of six of our students were satisfied overall with their university experience, placing us 5th out of the 15 London universities that appear in the results.

The results show some very strong performances in overall satisfaction in individual subject areas, including:

  • Joint first place in Anthropology, out of 32 competitors
  • 6th out of 47 for Imaginative Writing
  • 11th out of 94 for English.

Brunel maintained its ranked position in most themes, despite some changes and challenges to the NSS. An NSS boycott called by the National Union of Students (NUS) caused a reduction in response rates, with only 55% of our eligible students responding this year. Some universities’ response rates were below the 50% publication threshold, and are therefore not included in the overall ranking. And two-thirds of the NSS questionnaire was different this year, with questions reworded and new themes added.

Professor Julia Buckingham, Vice-Chancellor and President of Brunel University London, commented: “I am encouraged by our rise in the overall student satisfaction ranking, and delighted by our strong showing in individual subject areas.

“Now the work begins in ensuring that we can build upon the improvements we’ve already made and focus on those areas in which we can do better.”

Reported by:

Joe Buchanunn, Media Relations