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Dr Ming-Yao Jen
Lecturer in International Business

Eastern Gateway 201-12

  • Tel: +44 (0)1895 265963

Summary

Dr. Ming-yao is a Lecturer in International Business at Brunel Business School. Her research has evolved from foundational work in consumer behaviour — spanning trust, risk, and technological adoption — to an emerging focus on the intersection of artificial intelligence, governance, and social impact. Equipped with certifications from SAS and Microsoft Azure, which underpin her expertise in data-driven approaches, she now directs her work towards some of the most pressing challenges facing underrepresented communities.

Her current research centres on AI governance, assistive chatbot technology, and the role of neurodivergent human capital in community well-being, with a particular commitment to supporting late-diagnosed neurodivergent individuals. This work is driven by a belief that impactful research should translate into meaningful change for the communities it serves. After completed her PhD, she continues to pursue high-impact publications and collaborative research that bridges business, technology, and social inclusion.

Qualifications

  • PhD Market Research (Brunel University of London)
  • MSc Marketing (Brunel University of London)