Harriet is Professor and Head of Knowledge Exchange in the Centre for Innovation and Knowledge Exchange at Bath Spa University. She leads initiatives that bridge academia and industry through meaningful partnerships, supporting pathways for academics, students, and industry leaders to collaborate.
Harriet's passionate about business, consultancy, community engagement and social impact, and enjoys cultivating partnerships that address real-world challenges. She also works at BiBO, a placemaking agency in Wiltshire, as Head of Visual Engagement. At BiBO, Harriet supports organisations and developers with public engagement.
With a background in sociology and organisation studies and 19 years’ HE experience, Harriet’s research focuses on organisational space, artefacts, and the material world of work. She has expertise in qualitative research methods including innovative visual methodologies, specifically participant-led photography. Harriet has led research and consultancy projects with public and private sector organisations, including Argent LLP, the RFU, the Environment Agency, Stride Treglown, and ISG. Her research appears in journals including Human Relations, Organizational Research Methods, and Management Learning. Harriet was nominated ‘Woman of Influence 2024’ by The Planner Magazine, and her project with Argent LLP, ‘Picturing Places’ was shortlisted for The Planning Awards in the Engagement category.
Her keynote is titled: Creative Connections: Creative Methods for Communities and Place-Making
You can read her abstract below:
In this keynote talk, I'll be exploring how creative methods – such as photography, art, crafting amongst others - offer powerful ways for researchers and communities to connect, collaborate, and create meaningful change. Drawing on a series of visual, community-driven research projects, and focussing on recent work with the RFU on women and girl's grassroots rugby facilities, I show how such methods enable participants to capture lived experiences, articulate hidden challenges, and imagine new possibilities for the spaces they use. Using the example of photography and visuals, I argue that creativity provides an alternative space for ownership - images become part of people’s voices, creative acts become dialogue, and community stories influence decision-making. My talk situates creative methods within the wider strategic landscape of Knowledge Exchange, demonstrating how creativity through visual data strengthens civic partnership, supports place-based impact, and aligns with HEIF priorities around inclusion, participation, and regional growth. I close by looking ahead to creative futures and introduce the new Journal of Creative Methods as a dedicated home for this kind of work, providing a place for researchers and practitioners - and those in-between! - to share and showcase creative participatory approaches to community engagement.