Appeals and Complaints
The University has various procedures that you will need to follow depending on the nature of the complaint.
An academic appeal is a procedure that allows you to challenge a decision of the Board of Examiners on here for an overview of the appeals procedure
A complaint is an expression of dissatisfaction with any other aspect of University provision. If you wish to make a complaint, you will need to follow the Complaints Procedure. The University also has a Mediation Service which may be offered to you at any stage of the procedure. Click here for an overview of the complaints procedure.
Appeals
- Introduction to Academic Appeals
- Academic Appeals: A guideline for Students
- Senate Regulation 6
- Academic Appeals Form (Word Version)
- Academic Appeals Form (PDF Version)
- Who to contact in your School for the internal resolution stage
Contact: Appeals
Complaints
- Complaints Procedure
- Complaints Action Form (Word Version)
- Complaints Action Form (PDF Version)
- Mediation
- Dignity at Study Policy and Guideline
Contact: Complaints
Sources of Advice / Information
External information
