Services

All registered members of the university are entitled to a Brunel Network Account. This gives members access to the Internet, email, wireless and many more services. The list below briefly explains some of the computing services available.

Brunel Network Account (username and password)

During the online Enrolment/Registration process, new students joining the university will be allocated with a Brunel Network Account which consists of a username and password.

Queries related to network access can be directed to the Computing Support team. All students must take along their University identification (the Student ID Card).

New staff joining the University should bring to the Computing Support office any document that states they are employed by Brunel University and they will then be issued with a network account. This process can be speeded up when the hosting department informs the Computing Support team in advance so that the details are ready for collection.

Network

University owned PCs (whether in offices or workareas) are connected to the network, set up and supported by the PC Support team. The Networks team support and administer all network connectivity for the Brunel University Data Network (BUDN).

Connect

For privately owned PCs, access is available to our network via the Connect services. PCs must be registered via the Connect Portal and must meet our mandatory minimum antivirus and security requirements. Visit the Connect Portal for details on connecting from halls of residence or wirelessly on campus.

File storage

File storage is supplied as part of your Brunel Account. This storage takes many forms including a personal storage area, a web facing area and shared data areas. Most storage will be available when you log into your account but others will require a drive to be mapped with a username and password to access the area.

Email

Both students and staff have access to their e-mail from anywhere around the world.  Staff and Postgraduate Research students can use Outlook Web Access. Undergraduate students, Alumni members and Postgraduate taught students have access to email via @my.brunel service based on Google Apps for Education programme.  Further details are available from @my.brunel service information.

On campus, staff has access to Outlook client with features like the calendaring and information sharing through Public Folders. We use Microsoft Exchange to deliver email to Outlook email users.

Operating system

The Computer Centre run Windows® 7 operating system in all managed workareas.   The PCs will have a Computer Centre build that holds all the software.   

For full information - go to the Computer Centre IT Support  intranet    

Page last updated: Monday 31 March 2014