Congratulations to Phoenix, one of the Customer Service Supervisors here in the Library, on being awarded the Ken Darby-Dowman Memorial Prize in recognition of their outstanding customer service and exceptional contribution to the Brunel University student experience.
This prestigious award celebrates staff members who go above and beyond throughout the academic year, consistently providing outstanding support, kindness, and dedication to our students. Phoenix's commitment to delivering an excellent service, creating a welcoming environment, and supporting everyone who uses the Library has made a real and lasting difference to the University community.
We are incredibly proud of Phoenix and delighted to see their hard work, professionalism, and positive impact recognised in this way. It is a thoroughly deserved achievement.
If you see Phoenix in the Library or at the Help Desk, please join us in congratulating them on this fantastic accomplishment!