Please note that you can regain eligibility for your federal loan, only by submitting a successful appeal to be placed on probation or by taking action that brings you into compliance with the SAP standards. The appeal to reinstate your federal loan is separate from any mitigating circumstances or academic appeal that you may submit. Reinstatement of your loan eligibility should not be interpreted as confirmation of acceptance of your mitigation or a successful outcome of any academic appeal.
A student who fails to meet SAP standards may submit an appeal if exceptional circumstances can be demonstrated (e.g. injury, illness, death of a relative, or other special circumstances). The appeal must explain why the student failed to make SAP and what has changed in their situation that will allow them to make SAP at the next evaluation point. Evidence should be attached where possible (e.g. medical notes, death certificates, letters from a social worker etc.).
Appeals must be submitted in writing, either by email or by post to: The Operations Manager, Directorate of Governance, Legal, Academic & Student Services.
Business Support, St John’s Building, Brunel University London, Uxbridge, Middlesex, UB8 3PH, United Kingdom
The decision of the appeal will be communicated to the student in writing within 14 days of submission, if all necessary supporting evidence is complete. Please note that there may be a need on occasion to refer to the US Federal Loans for a decision.
Please note that the appeal outcome is final.