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Professor Dorothy Yen
Deputy Dean/Professor in Marketing

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Yen, DA., Wang, CL. and Barnes, B. (2010) 'The Chinese notion of Guanxi', in Wang, CL. (ed.) Handbook of Contemporary Marketing in China. USA : Nova Science Publishers. pp. 83 - 100. ISBN 10: 1617616893. ISBN 13: 978-1617616891.

Book chapter

Yen, DA. and Kuzma, J. (2009) 'Higher IELTS score, higher academic performance? The validity of IELTs in predicting the academic performance of Chinese students'. Worcester Journal of Learning and Teaching. ISSN: 2024-8032

Journal article

Yen, DA., Yu, Q. and Barnes, BR. (2007) 'Focusing on relationship dimensions to improve the quality of chinese-western business-to-business exchanges'. Total Quality Management and Business Excellence, 18 (8). pp. 889 - 899. ISSN: 1478-3363

Journal article