Central London Community Healthcare NHS Trust (CLCH) – Project Support Volunteer
Details of the Charity:Share this
Central London Community Healthcare NHS Trust (CLCH) provides community health services to an exceeding population across eleven London Boroughs and Hertfordshire. The organisation delivers high-quality healthcare and ensures support for patients at every stage of life, including health visits for new-borns, community nursing, stroke rehabilitation, and palliative care for individuals nearing the end of their lives.
Details of the Volunteering Opportunity:
In this role, you will be responsible for contacting patients via telephone to gather feedback about their experience with the organisation’s services, helping to identify areas of improvement. As a Project Support Volunteer, you will acquire skills such as enhancing your confidence, learning about confidentiality, being patient and understanding.
Typical duties include:
- Gathering patient perspectives by actively listening to patient concerns and suggestions
- Evaluating and analysing the data collected
- Communicating and reporting the gathered feedback to the appropriate team
- Maintaining confidentiality and privacy between the patient and the organisation
Please note, this organisation requires a minimum 6 months commitment for 4 hours per week in addition to two references and a DBS check (fully funded).
Additional Benefits:
- Volunteering Hours to go towards the Brunel Volunteers Award
- Volunteering achievement recognised on your HEAR Transcript