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Medical Centre

The Medical Centre on campus offers a variety of services to students and members of the public. If you’re a new student make sure you register when you arrive, and get up to date with your vaccinations.

Medical_centre

How to find us

The Medical Centre is located adjacent to Saltash Hall of Residence (see campus map).

There is pedestrian and wheelchair access from the front of the building. Car parking is for outside visitors only (see the car parking information page for information on campus parking regulations for Brunel students).

Opening hours

We are open between 8.30am and 6.30pm, Monday to Friday, all year round except bank holidays.

Appointment times: Monday - Friday 09:00 - 18:00.  

From June 30th we are closed Friday afternoons until September 15th 2017


 Students: We have a new system in place from July 2017, there will no longer be a walk in surgery, it will now be an appointment system.  Please ask reception for the details.  Emergencies will still be seen the same day.  You will be asked by the reception staff what the issue is,  to enable them to make sure you have the correct appointment and with the correct clinician.
Sexual Health /Contraception appointments.  Emergencies will still be seen the same day but will be triaged
Nurses appointments: Monday - Friday 9am - 6pm

Please contact the surgery if you would like any further information 01895 266904/234426

Emergencies

For emergencies such as chest pains, abdominal pains etc. please call 999 or go straight to Hillingdon Hospital.

Out of hours service

If you need a doctor and the Medical Centre is closed and you require help please call 111 they will help and advise you on what you need to do, or call Car UK, our out of hours service on 0300 130 3018 .

PATIENT ON LINE SERVICES

Save time do it online! this new services enables you to aks for repeat presrcriptions/book appointments/veiw your medica records.  For more inforamtion please go to

http://www.nhs.uk/GPonlineservices or come to the medical centre and ask for the registration form.

Patient Participation Group

If you are interested please contact nicola.beaumont3@nhs.net

Complaints procedure

The Practice has a Complaints Procedure. If you are dissatisfied with the advice or services you receive, please email the Practice Manager, Yvette Biggs, or contact her by telephone on +44 (0)1895 266442, so that any misunderstandings can be quickly resolved.

FFT (Family and Friends Patient Survey) this is completed every month

May results  23 completed the form 77% of patients are happy with our service