Summary of Terms and Conditions

This document outlines the terms and conditions between the University and both applicants to and students on our programmes of study. When you accept an offer of a place by the University, a legal contract is formed between you and the University on the basis of the terms and conditions of the offer. This document summarises those terms and conditions which will govern your relationship with the University. It contains important information and you need to read it carefully and ensure you understand its contents before accepting your offer. If you have any questions about this Summary Document, please contact the Head of Student Services at

1. Mutual rights and obligations

The University is committed to providing you with a challenging learning experience that can help you reach your full potential. The University strives to provide excellence in teaching and research and to enhance the student experience by focusing on the needs of our students, instilling a shared sense of inclusiveness, collegiality and community and developing confident, talented and versatile graduates. 

The creation and management of an environment that is conducive to learning and research and to the enjoyment of a positive student experience requires all members of the University, staff and students alike, to treat each other with mutual dignity and respect. The University requires all its students to behave responsibly and to maintain standards of good conduct at all times. Anti-social behaviour or any other form of student misconduct, however minor, can negatively affect the good order of the University and disrupt the positive learning and wider experience of others.

As a student you will be provided with the tuition and academic support associated with your course. In addition the University offers extensive pastoral support such as support for learning and for your health and welfare.    

Your place with the University will be conditional upon you registering at the start of your course and enrolling at the start of each subsequent academic year. Your place will be subject to the terms and conditions stated in our offer letter to you, the information contained in the relevant University prospectus and the contractual information and disclaimer published at the end of this Summary Document together with (as from time to time in force and /or updated):

  • the University’s Charter, Statutes, Council Ordinances and Senate Regulations;
  • all the University’s rules, policies and procedures (including the rules, policies and procedures of your School and/or Specialist Research Institute); and
  • the information contained in the University’s handbooks.

These documents, which comprise our "terms", contain the University’s requirements in particular in relation to:

  • admission, registration and attendance;
  • payment of fees and other charges;
  • academic progression, conduct, assessment and awards;
  • general conduct and fitness to practise (including the requirements of any relevant regulating professional body);
  • equal opportunities, harassment, and health and safety; and
  • use of the University’s services and facilities including those relating to IT, the Library, sports and fitness, and car parking.

Some of these documents may be accessed at Policies and Other Important Documents page and in the Undergraduate prospectus / Postgraduate prospectus. Alternatively, copies can be obtained upon request from the University’s Quality and Standards Office.

Please make sure that you familiarise yourself with these documents and their relevant requirements. Failure to comply with these requirements could result in the University taking action against you under relevant University procedures (for example those relating to academic conduct or progression, student discipline, fitness to practise or fees) which could lead to the University terminating your registration.

We welcome comments on your experience of being a student at the University and look to make improvements where we can. If there is something that you are unhappy about, please tell us straightaway so that, if possible, we can put it right. If you wish to complain about any aspect of our service, you may do so using the Complaints Procedure link.

2. Conditional offers

Your place will be subject to you meeting any offer conditions we tell you of in writing such as obtaining particular qualifications and/or satisfying all necessary legal and other requirements to study here on your chosen course (for example in relation to criminal record checks, disclosure of previous conviction details, health checks and immigration clearance).

Your offer letter will identify whether your offer is subject to you meeting specific conditions and the dates by when you will need to have met them. It will also direct you to any specific course requirements.

3. Disclosure of criminal convictions and related information

As a condition of taking up your place at the University you are required to disclose on a continuing basis any relevant, unspent criminal convictions. For some courses (for example, physiotherapy, occupational therapy, social work and teaching) you may be required to disclose all convictions (whether spent or unspent) and cautions and to undergo a Disclosure and Barring Service (DBS) application, previously known as a Criminal Records Bureau (CRB) check, and other checks both prior to and post registration. The University will inform you when such disclosure and checks apply.

The University will consider whether any unspent or spent criminal convictions or related information are compatible with you taking up your place or continuing on your course.

The University may be under a duty to disclose information about you to professional, regulatory or statutory bodies. 

See Guidance Notes for Applicants who are Ex-Offenders for further information in relation to disclosure of criminal convictions requirements.

4. Health requirements

For some courses (for example, physiotherapy, occupational therapy and social work) you may be required to disclose certain information about your health and to undergo health checks. You may also have to produce evidence of immunisation against certain diseases in order to take up your place and/or continue with your studies.  Your offer letter will tell you when such health requirements apply.

The University will consider whether the information resulting from any disclosure, health checks and/or immunisation history is compatible with you taking up your place or continuing on your course.

For further information in relation to health requirements please contact your School.

5. Student support, health and welfare

The University provides an extensive variety of student support services including academic skills workshops, medical care through its on-site NHS Medical Centre, a free counselling service and (through its Disability and Dyslexia Service) support and advice to disabled students. If you have a disability or other support need you are strongly encouraged to disclose it to the Disability and Dyslexia Service link on application so that the University can seek to support you with your needs throughout your studies. 

The University values inclusiveness and endeavours to ensure that all applicants and students are treated on the basis of their merits and abilities and that no one suffers discrimination or disadvantage on the basis of their gender, marital status, race, colour, ethnic or national origins, disability, sexual orientation, religion or belief, or age.

Further information about the student support services the University provides can be obtained from Student Services link.

6. Immigration details

The University is a sponsor for the purposes of sponsoring students who wish to study at the University from outside the EEA and has measures in place to ensure that it complies with its obligations under the current Immigration regime.

At the outset of the University’s registration process and as part of the University’s recordkeeping obligations you will need to provide the University with your passport and biometric ID card or other evidence of your permission to study at the University granted by the UKBA (which the University will copy for its records) and contact details (including address, telephone number and/or mobile telephone number).

Please note that the University is under an obligation to report to the Border Agency any student who (amongst other matters) does not enrol on their nominated course without reason, a student who is absent from their course without reason, a student who chooses to discontinue their studies or changes their course, and/or a student whose registration is terminated by the University.

Once in the UK, you must take responsibility for ensuring that you comply with the terms of your student visa whilst studying in the UK. Should you wish to take up paid employment on a part time basis, you should ensure that such work does not exceed that allowed by law which is currently 20 hours per week (in total) during term time if you are studying on an undergraduate or postgraduate degree programme. You are permitted to work full time during holidays scheduled by the University. Please note that if you choose to withdraw from your studies or if your registration is terminated by the University, this could affect the validity of your visa and your ability to enter and/or remain in the UK.

Further information in relation to immigration issues which could affect you is available at or please contact

7. Payment of deposits, fees and other charges

It will be your responsibility to ensure that all deposits, tuition and other fees and charges payable to the University are paid when due. Your offer letter will state the amount of tuition fees that you will be required to pay. Where a third party (such as a sponsor or employer) is responsible for payment on your behalf you will need to make sure that they make payment otherwise you could find yourself liable for payment.

If you cease to be a student of the University, because for example you withdraw or the University terminates your registration, you may still be liable for any outstanding fees and charges.

Full details of the University’s regulations relating to deposits, fees and charges are set out in Council Ordinance 10 and Student Financial Policy. This sets out the circumstances in which sums paid to the University will be refunded.  It also sets out the potential consequences if you fail to make payment such as the University’s ability to terminate your registration and/or to withhold awards. In addition, non-payment of fees and/or charges could result in the University taking legal action against you to recover outstanding amounts.

8. Data protection

The University uses your personal data as set out in its Data Protection Policy.

9. Intellectual property

The University has an IP Policy dealing with intellectual property created whilst you are a student at the University. Such IP will normally be owned by you. In certain limited circumstances such IP will be owned by the University, for instance to allow the University to protect and commercialise the IP from a project as a whole or to protect its charitable status. By accepting a place at the University, you are formally accepting the University’s rights of ownership and rights to use and copy, as well as its policy on commercialisation and revenue sharing, as set out in its IP Policy.

10. Disclosure of information generally

The University may amend or withdraw your offer of a place or terminate your registration if it determines that you have made any fraudulent, false or misleading application or statement to the University, or if you have failed to disclose relevant information to the University (including in respect of criminal convictions) or have produced falsified documents, whether in the course of your application or whilst on your course. In such cases the University may take action against you under its Admissions Policy, student disciplinary procedures or other relevant policy or procedure.

11. Accommodation

The terms of any offer by the University (or any other party) to provide you with accommodation during your studies will be the subject of a separate accommodation contract and payment of accommodation fees and charges under that separate contract.

Check the Accommodation pages for general information and guidance regarding the provision of University accommodation.

12. Insurance

The University will not insure your personal possessions and you should consider making arrangements to do so yourself if you wish to have insurance in place.

Contractual information

When you accept an offer of a place by the University, a legal contract is formed with the University on the basis of the Terms set out in this document. This contract may be ended by the University if the relevant conditions are not met or our terms not complied with. The contract is governed by English law and subject to the jurisdiction of the English courts. 

In entering into that contract, neither you nor the University intends that any of the terms of the contract will be enforceable by any person not a party to it, by virtue of the Contracts (Rights of Third Parties) Act 1999.

Where the contract between you and the University is formed without any face to face contact between you and an authorised representative of the University, you may cancel that contract within seven working days of your confirmation of acceptance of your place unless you have already started your course. To cancel the contract you must inform the University in writing and send it to the Admissions Office. If you have paid a deposit or any part of your tuition fees or accommodation fees at the date of your cancellation you will receive a full refund.

If you have any queries regarding our Terms, please contact the Head of Student Services at


The University makes all reasonable efforts to deliver the programmes of study, research opportunities and other services and facilities described in this publication and other University documents.

Howerver, the University is entitled, if it reasonably considers it to be necessary (including in order to manage its resources and pursue its policy of continuous improvement appropriately):

  • to suspend or discontinue programmes of study (for example, because a key member of staff is unwell or leaves the University);
  • to make reasonable variations to the content and syllabus of programmes of study;
  • to alter the timetable, location, number of classes and method of delivery of programmes of study, provided such alterations are reasonable;
  • to make changes to the statutes, ordinances, regulations, policies and procedures that the University reasonably considers necessary (for example, in the light of changes in the law or the requirements of the University’s regulators);
  • to combine programmes of study if the University reasonably considers this to be necessary (for example, because too few students apply to join a programme for it to be viable.

In the unlikely event that the University discontinues or does not provide a programme of study or changes it significantly before it begins:

  • the University will tell relevant individuals at the earliest possible opportunity;
  • an individual will be entitled to withdraw his or her application by telling the University in writing;
  • the University will make an appropriate refund of tuition fees and deposits paid.

The University will provide students with such tuition, learning support and other services and facilities as it considers appropriate, and with reasonable care and skill, but may vary what it provides from time to time (for example, the University may consider it desirable to change the way it provides library or IT support or may consider it necessary to suspend or discontinue counselling or other welfare services).

The University will not be liable to you for any representations or descriptions in the University prospectuses, or in any other University documents, and/or made to you verbally, unless and to the extent confirmed in the terms as outlined above.   These terms contain the entire agreement between you and the University in relation to you being a student at the University. Nothing in the summary of terms including this disclaimer excludes any liability which it would be unlawful to exclude.

The University will not be liable to you in any manner whatsoever for any failure or delay, or for the consequences of any failure or delay, in performance of any contract with you if it is due to any event beyond our reasonable control including, without limitation, strikes, lockouts or other industrial action or disputes (whether involving our workforce or any other party), acts of God, pandemic, quarantine or widespread illness (whether affecting our staff and/or student body or otherwise), governmental requisitioing, emergency planning or provision, war, protests, fire, flood, storm, tempest, explosion, an actual, suspected or threatened act of terrorism, riot, civil commotion, national emergencies, breakdown of plant or machinery, or default of suppliers or sub-contractors.


In the event that you need to contact the University, please send your communication in writing to the relevant University School Manager.  If you are unsure which School to send your communication to, please send it to the Head of Student Services at

If the University needs to contact you in writing, such communication will be sent to the last contact address provided by you through eVision.  It is your responsibility to ensure that the contact address that the University holds for you on eVision is a current one.

Page last updated: Tuesday 10 February 2015