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Dr Ozlem Bak

Dr Ozlem Bak
Senior Lecturer in Operations Management

Eastern Gateway 202o


Dr Ozlem Bak is a Senior Lecturer in Operations Management at Brunel Business School, UK. She lectures on courses in operations management, research methods and supply chain management at undergraduate and postgraduate level. She has received her PhD from University of East Anglia supported by a full scholarship from University of East Anglia, Management School in the UK. Her PhD received Emerald Highly Commended Award in the field of Operations Management.

Her current research interest and experience lies in supply chain management particularly organisational transformation and e-business implementations in supply chains; supply chain skills; organisational transformation and Industry- Higher Education collaboration.

Her work has been published in national and international journals such as: Supply Chain Management an International Journal (SCMIJ),  Production Planning and Control(PPC),Information Technology & People (ITP); Strategic Change;Benchmarking: an International Journal (BIJ); Journal of Qualitative Research. She has also edited two books on e-Business and Supply Chain Integration in public and private organisations.

Ozlems' academic activities are underpinned by industrial and commercial background which included experience in the automotive industry for companies such as Daimler Chrysler and Hyundai and distributors in the UK, Germany and Turkey as well as Consultancy.


  • PhD University of East Anglia  
  • MBA European Management (Double Degree Berlin School of Economics and Law)
  • PgDip in Higher Education

Newest selected publications

Bak, O., Jordan, C. and Midgley, J. (2019) 'The adoption of soft skills in supply chain and understanding its current role in supply chain management skills agenda: A UK perspective'. Benchmarking: An International Journal, 26 (3). pp. 1063 - 1079. ISSN: 1463-5771 Open Access Link

Journal article

Kumar, V., Bak, O., RUIZHI, G., Shaw, SL., Colicchia, C., Garza-Reyes, JA. and et al. (2018) 'An empirical analysis of supply and manufacturing risk and business performance: A Chinese manufacturing supply chain perspective'. SUPPLY CHAIN MANAGEMENT-AN INTERNATIONAL JOURNAL, 23 (6). pp. 461 - 479. ISSN: 1359-8546 Open Access Link

Journal article

Bak, O. (2018) 'Supply chain risk management research agenda: From a literature review to a call for future research directions'. Business Process Management Journal, 24 (2). pp. 567 - 588. ISSN: 1463-7154 Open Access Link

Journal article

Bak, O. (2018) 'E-Business and Supply Chain Integration Strategies and Case Studies from Industry'. Kogan Page. ISSN 10: 0749478454 ISSN 13: 9780749478452

More publications(14)