Performance can be measured in many ways and we are committed to measuring the performance of
3) Procurement team
Supplier performance for high value and/or critical suppliers to the University will be monitored through regular contract reviews. These will be undertaken in conjunction with Procurement and each relevant business area, with all contractual key performance indicators (KPI’s) and service level agreements (SLA’s) reviewed and monitored.
Processes such as tendering and templates used will be regularly reviewed and updated if necessary, to ensure we continue to demonstrate best practise and comply with legislative requirements.
Procurement Services will be measured on the value for money (Vfm) benefits realised, whether these are financial/budget savings, administrative efficiencies, innovation, sustainability or cost avoidance. A monthly dashboard will be available to observeand analyse past/current/future activity.