Skip to main content

London Museum of Water and Steam - Front of House

Details of the Charity:

Based in the historic buildings of the former Kew Bridge Waterworks, the London Museum of Water & Steam tells the story of London's water supply, the site, its people and the amazing pumping engines that helped to make London the great city it is today.

As well as housing the world’s largest collection of stationary steam pumping engines, the Museum is also home to a narrow-gauge steam locomotive and a Waterworks Gallery that traces the development of London’s clean water supply. The Museum offers a fun and educational day out for families and steam enthusiasts alike.

Details of the Volunteering Opportunity:

Your friendly face will be one of the first and last that visitors will see as you greet visitors, answer questions, and ensure that they have the information that they need to help them make the most out of their visit.

Tasks may include

  • Provide a friendly greeting for all visitors.
  • Listen to visitors needs and help them plan their visit.
  • Assist with ticket and shop sales, promoting Gift Aid with ticket transactions.
  • Promoting the museum and current and future exhibitions and events to visitors.
  • Help with events and other visitor experience activities as needed.
  • Take responsibility for money handling and end of day till procedures.

Time Commitment: Saturdays and Sundays from 9:30 AM - 4:30 PM.

Volunteers can book a half day or full day shift, depending on the time that they have available.

Skills Required:

  • Enjoys meeting new people and providing amazing visitor experiences.
  • Has keen listening and communication skills.
  • Has good conversational and clear spoken English.
  • Has a friendly and open attitude, willing to get involved and learn a range of new skills.
  • A willingness to get stuck in and to make a difference, helping the museum to achieve the standards we aspire to.
  • Interest in customer service or historical buildings
  • A willingness to carry out tasks independently and as part of a team

Additional Benefits:

  • 20 percent off at retail store, free training onsite.
  • Volunteering Hours to go towards the Brunel Volunteers Awards

  • Interested? Apply below:
    Please note '*' denotes mandatory fields
  • Name
  • Have you come to study at Brunel from outside the UK
  • If you are an international student which visa do you hold?
  • Would you like to sign-up for a weekly volunteering Newsletter?